Last $24.69 USD
Change Today +0.12 / 0.49%
Volume 167.1K
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As of 11:14 AM 12/18/14 All times are local (Market data is delayed by at least 15 minutes).

zendesk inc (ZEN) Key Developments

Zendesk, Inc. Presents at Goldman Sachs Group 2014 US Emerging / SMID Cap Growth Conference, Nov-20-2014 10:10 AM

Zendesk, Inc. Presents at Goldman Sachs Group 2014 US Emerging / SMID Cap Growth Conference, Nov-20-2014 10:10 AM. Venue: New York Marriott Marquis, New York, New York, United States. Speakers: Mikkel Asger Svane, Founder, Chairman, Chief Executive Officer and President.

RingCentral Boosts Customer Service Capabilities, Reduces Support Costs with Zendesk Integration

RingCentral, Inc. announced that its RingCentral Office solution is now fully integrated with Zendesk for users in the U.S., Canada and the United Kingdom. The built-in screen pop feature automatically matches existing customer records to the Caller ID for incoming calls, displays the customer details, and creates a new ticket within the Zendesk application. This gives customer service reps instant access to previous call records and other historical data to eliminate the time spent asking for data and looking up history, accelerating the entire process and time to resolution. This not only improves customer satisfaction, but also enables support centers to handle more calls, faster, and with the same level of staffing. This seamless solution enables companies to deliver faster, more effective and efficient customer support to boost loyalty and revenue, while maximizing internal productivity to reduce customer service costs.

Zendesk, Inc. Reports Unaudited Consolidated Financial Results for the Third Quarter and Nine Months Ended September 30, 2014; Provides Earnings Guidance for the Fourth Quarter and Full Year of 2014

Zendesk, Inc. reported unaudited consolidated financial results for the third quarter and nine months ended September 30, 2014. For the quarter ended September 30, 2014, revenue was $33.9 million, compared to $19,237,000, an increase of 76% over the prior year period and an increase of 15% from the quarter ended June 30, 2014. GAAP net loss attributable to common stockholders was $17.9 million, and GAAP net loss per basic and diluted share was $0.25 compared to $4,767,000 or $0.22 per basic and diluted share a year ago. Non-GAAP net loss was $6.5 million or non-GAAP net loss per basic and diluted share was $0.09 compared to $3,875,000 or $0.07 per basic and diluted share a year ago. Operating loss was $17,812,000 compared to $4,611,000 a year ago. Loss before provision for income taxes was $18,155,000 compared to $4,713,000 a year ago. Non-GAAP operating loss was $6,411,000 compared to $3,719,000 a year ago. For the nine months, the company's revenue was $88,508,000 compared to $49,544,000 a year ago. Operating loss was $48,942,000 compared to $16,033,000 a year ago. Loss before provision for income taxes was $50,194,000 compared to $16,345,000 a year ago. Net loss attributable to common stockholders was $49,940,000 or $1.08 per basic and diluted share, compared to $16,501,000 or $0.77 per basic and diluted share a year ago. Net cash provided by operating activities was $5,070,000 compared to $1,085,000 a year ago. Purchase of property and equipment was $6,024,000 compared to $1,671,000 a year ago. Non-GAAP operating loss was $23,392,000 compared to $12,244,000 a year ago. Non-GAAP net loss attributable to common stockholders was $24,390,000 or $0.38 per basic and diluted share compared to $12,712,000 or $0.23 per basic and diluted share a year ago. For the fourth quarter of 2014, the company expects to report revenue in the range of $35.0 - 37.0 million. GAAP operating loss of $18.5 - 19.5 million, which includes share-based compensation related expense of $9.0 million and amortization of intangibles of $0.5 million. Non-GAAP operating loss of $9.0 - 10.0 million, which excludes share-based compensation related expense of $9.0 million and amortization of intangibles of $0.5 million. For the full year 2014, the company expects to report revenue in the range of $123.5 - 125.5 million. GAAP operating loss of $67.4 - 68.4 million, which includes share-based compensation related expense of $32.9 million, amortization of intangibles of $1.5 million, and $0.6 million of acquisition-related expenses. Non-GAAP operating loss of $32.4 - 33.4 million, which excludes share-based compensation related expense of approximately $32.9 million and amortization of intangibles of $1.5 million, and $0.6 million of acquisition-related expenses.

Zendesk, Inc. to Report Q3, 2014 Results on Oct 30, 2014

Zendesk, Inc. announced that they will report Q3, 2014 results After-Market on Oct 30, 2014

Zendesk, Inc., Q3 2014 Earnings Call, Oct 30, 2014

Zendesk, Inc., Q3 2014 Earnings Call, Oct 30, 2014

 

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