harte-hanks inc
(HHS:New York Consolidated)

Executive Profile*

Background*

Dr. Andrew Boyd, Ph.D. has been the President of Aberdeen Group, Inc. since June 2009. Dr. Boyd serves as Group Managing Director of Harte-Hanks at Aberdeen Group, Inc. He served as Chief Research Officer, Senior Vice President and Director of Customer Relationship at Aberdeen Group, Inc. until June 2009. He is responsible for the customer relationship and experience management practice at Aberdeen. His research agenda focuses on customer-centric business models, the ... optimization of market-to-order processes and understanding the online customer experience. Dr. Boyd serves as Group Managing Director of Harte-Hanks Technology Market Solutions at Harte-Hanks Inc. Dr. Boyd held number of senior product, strategy and general management positions at Sage Software where he was responsible for the design, development, launch and marketing of several product-lines in the United States, Europe and Asia. Dr. Boyd served as Vice President of Technology and Operations of Enews, Inc., an e-commerce subsidiary of Barnes & Noble. While at Enews, Dr. Boyd managed and developed the product engineering, project management and database groups. Dr. Boyd cut his teeth in the market research industry designing and managing quantitative and qualitative market research projects. As the Director of Technology Research for The Response Center, Dr. Boyd built and managed a technology practice focused on the needs of tier-one software and hardware manufacturers. Dr. Boyd holds a PhD in Information Systems from City University, London, an MS in Information Systems from Drexel University and has a BBA in Marketing from Temple University.

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