Executive Profile

Susan Edgman-Levitan Director, Patient Centered Primary Care Collaborative

Age	Total Calculated Compensation	This person is connected to 1 Board Members in 1 different organizations across 0 different industries. See Board Relationships
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Background

Dr. Susan Edgman-Levitan, PA serves as an Executive Director of the John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital. Prior to coming to MGH, Dr. Edgman-Levitan was the founding president of the Picker Institute. Dr. Edgman-Levitan is a lecturer in the Department of Medicine, Massachusetts General Hospital and an Associate in Health Policy, Harvard Medical School. A constant advocate of understanding the patient’s perspective on health ... care, she has been the Co-principal Investigator on the Harvard Consumer Assessment of Health Plans Study (CAHPS) study from 1995 to the present. She has served as chair of the Institute for Healthcare Improvement’s (IHI) Breakthrough Series Collaborative on Improving Service Quality, and is the IHI Fellow for Patient and Family-Centered Care. She serves as a Director of Patient Centered Primary Care Collaborative. She is an editor of Through the Patient’s Eyes, a book on creating and sustaining patient centered care, The CAHPS Improvement Guide, and has authored many papers and other publications on patient-centered care. She is a co-author of the Institute of Medicine 2006 report, The Future of Drug Safety: Promoting and Protecting the Health of the Public. Dr. Edgman-Levitan serves on several boards and national advisory committees, including the Foundation for Informed Medical Decision Making, the National Patient Safety Foundation, and the Harvard Institute for Nursing Healthcare Leadership. She serves as the board chair for the Partnership for Clear Health Communication and co-chaired the Annual NPSF Congress on Patient Safety from 2002-2008. She is a graduate of the University of Michigan and the Duke University Physician Assistant program where she received the Distinguished Alumni award from the Duke Physician Assistant Program and was inducted into the Duke University Medical Center Hall of Fame. She is the recipient of the 2007 Leadership and Innovation award from the Center for Information Therapy.

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