Company Overview

BT Global Services, Ltd. provides networked information technology (IT) services in the United Kingdom and internationally. It offers BT One for calls and lines services; BT Contact, a CRM that offers agent desktop applications, call and contact recording, cloud contact centers, customer premise equipment, inbound services, self-service and queue-management platforms, and work force management; and BT Compute for IT services, such as datacenter services and professional services for IT. The company also provides mobility services, including field force automation, fixed mobile convergence, flexible working services, mobility managed services, secure remote access, and supply chain solutions;...

BT Global Services, Ltd. provides networked information technology (IT) services in the United Kingdom and internationally. It offers BT One for calls and lines services; BT Contact, a CRM that offers agent desktop applications, call and contact recording, cloud contact centers, customer premise equipment, inbound services, self-service and queue-management platforms, and work force management; and BT Compute for IT services, such as datacenter services and professional services for IT. The company also provides mobility services, including field force automation, fixed mobile convergence, flexible working services, mobility managed services, secure remote access, and supply chain solutions; BT Connect for network services comprising access choices, application performance management, dedicated and Internet services, IP address management, managed network services, professional services for networks, and virtual private network services; and BT Advise for CRM, IT, mobility, network, security, and unified communications professional services. In addition, BT Global Services provides BT Assure, a security and risk management solution for business continuity, identity and access management, and managed security services; BT Trace, a supply chain solution for asset tracking, visibility, and inventory management; and BT One unified communications solution for billing, collaboration services, conferencing, hosted UC services, IP telephony and video, and voice virtual private network solutions. It serves financial services, construction, consumer packaged goods, IT services, logistics, manufacturing, pharmaceutical, retail, transport, and utility markets; and the public sector, including central government, defense and security, health, home affairs and police, and local government. The company was incorporated in 1989 and is based in London, United Kingdom. BT Global Services, Ltd. operates as a subsidiary of BT Group plc.

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