Internet Software and Services
Company Overview of Echopass Corporation
Echopass Corporation offers cloud-based contact center software solutions to large enterprises in North America. It offers virtual ACD solutions, such as agent profile/skills based, data driven, business rules based, last agent, cost/revenue based, service level, and interaction based routing, as well as blended queuing; DTMF and speech IVR solutions; eServices interaction routing; and agent performance optimization solutions, including live call monitoring, quality assurance recording, call recording screen capture, variable percentage recording, eLearning and coaching, full time recording, and text and speech analytics. The company also offers workforce management and enterprise workload d...
6601 Koll Center Parkway
Pleasanton, CA 94566
Founded in 2000
Key Executives for Echopass Corporation
Chairman of the Board and Chief Executive Officer
Vice President of Operations
Chief Information Security Officer and Senior Vice President of Service Delivery
Senior Vice President of Product and Strategy
Compensation as of Fiscal Year 2014.
Echopass Corporation Key Developments
Echopass Corporation Appoints Scott Roth as Senior Vice President of Corporate Development
Mar 18 13
Echopass Corporation announced that Scott Roth has joined the company as Senior Vice President of Corporate Development. Scott will report directly to Echopass CEO & Chairman, Vin Deschamps. Scott has a successful background in investment banking dealing with diverse companies and complex issues associated with financial transactions. Scott has been instrumental in advising Echopass since early 2010 and has a deep understanding of what makes Echopass unique.
Echopass Corporation Announces Appointment of Brian O'Connell to Board of Directors
Aug 23 12
Echopass Corporation announced that Brian O'Connell has been elected to the Echopass Board of Directors. Brian joins the Echopass Board consisting of Vincent Deschamps, Echopass CEO and Chairman, Ronald Kase of NEA, John Balen of Canaan Partners and Bruce Pollack of Financial Executive Solutions. Brian is a veteran technology and management executive with deep experience in the Fortune 500 enterprise market. Brian is the Regional Director Technology Services Americas at the Royal Bank of Scotland, following his tenure as Senior Vice President and Chief Information Officer and a member of the Executive Leadership Team for The Hartford. Previously, he spent 25 years at Accenture where he was both a Managing Director and Partner.
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