Serials Solutions Inc. announced the release of a new feature that enables SFX customers to take advantage of the authoritative e-resource metadata in the Serials Solutions KnowledgeWorks knowledgebase. The SFX-Format KnowledgeWorks Report now is available with a subscription to Serials Solutions 360 Resource Manager, the premier e-resource manager service. The new SFX-Format KnowledgeWorks reports enables libraries that use the SFX link resolver to populate the SFX knowledgebase using data from the proven and authoritative Serials Solutions KnowledgeWorks. Using this report, holdings and subscription data controlled in 360 resource manager can quickly and easily be shared with librarians and patrons through SFX. Therefore, SFX link resolver customers can save time and get more value for their libraries. The authoritative data from the KnowledgeWorks knowledgebase is the core of all Serials Solutions 360 services and provides a solid foundation for accurate and reliable e-resource access, management, and assessment. KnowledgeWorks makes it easy to maintain e-journals, eBooks, and local holdings. SFX users can save hundreds of hours each year by using this data to update the SFX knowledgebase directly through the SFX data loader. The SFX-Format KnowledgeWorks Report is available 24/7 and enables librarians to select single, multiple, or all tracked databases, and flexibly report on selected fields. Libraries are able to leverage this data to optimize their investments in SFX-based applications, all while receiving superior customer service and support from Serials Solutions. The SFX-Format reporting enhancement is provided at no additional cost to 360 Resource Manager subscribers.

Serials Solutions Inc. released KnowledgeWorks. The company has thoroughly revamped its knowledgebase under the name KnowledgeWorks. Referred to by the company as an e-resource knowledgebase, it now covers e-journals, ebooks, legal citations abbreviations, and titles entered through a Library Managed Holdings feature. The knowledgebase is part of the company's AMS Access and Management Service, now rebranded as 360 Core.