Mattersight Corporation provides enterprise analytics services with a focus on customer and employee interactions and behaviors. It offers behavioral analytics service that captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to enhance operational performance, and predict future customer and employee outcomes. The company also provides marketing managed services comprising application hosting services; and operational consulting services, which enhance business performance through process efficiencies and redesign of workflows. It serves companies in the healthcare, insurance, financial services, telecommunications, cable, utiliti...
200 South Wacker Drive
Chicago, IL 60606
Founded in 1994
Jon Walheim Joins Mattersight Corporation as its Executive Vice President of Strategic Business Development
Nov 17 14
Mattersight Corporation announced that Jon Walheim has joined the company as its Executive Vice President of Strategic Business Development. In this role, Mr. Walheim will focus on accelerating sales growth of the company's existing products via the formation of alliances and developing new ways to go to market. He will also help shape Mattersight's long-term strategy to capture the significant opportunities to use personality and behavioral analysis to improve the ways people work and live. Jon joins Mattersight from Accenture where he was a Managing Director/Partner.
Mattersight Corporation Reports Unaudited Consolidated Earnings Results for the Third Quarter and Nine Months Ended September 30, 2014
Nov 5 14
Mattersight Corporation reported unaudited consolidated earnings results for the third quarter and nine months ended September 30, 2014. For the quarter, the company’s total revenue was $7,680,000 compared to $8,665,000 for the same period of last year. Operating loss was $3,459,000 compared to $2,498,000 for the same period of last year. Loss before income taxes was $4,175,000 compared to $2,623,000 for the same period of last year. Net loss available to common stock holders was $4,329,000 compared to $2,780,000 for the same period of last year. Diluted net loss available to common stock holders per share was $0.21 compared to $0.17 for the same period of last year. Adjusted loss measure was $1,500,000 compared to $1,607,000 a year ago.
For the nine months, the company’s total revenue was $22,033,000 compared to $25,227,000 for the same period of last year. Operating loss was $10,289,000 compared to $9,545,000 for the same period of last year. Loss before income taxes was $11,401,000 compared to $9,858,000 for the same period of last year. Net loss available to common stock holders was $11,866,000 compared to $10,070,000 for the same period of last year. Diluted net loss available to common stock holders per share was $0.61 compared to $0.61 for the same period of last year. Net cash used in operating activities was $3,541,000 compared to net cash provided by operating activities of $3,057,000 for the same period of last year. Capital expenditures and other was $647,000 compared to $1,168,000 for the same period of last year.
Educational Records Bureau Utilizes Mattersight Corporation's Analytics for Metacognitive Information
Oct 27 14
On October 23rd, ERB (Educational Records Bureau) announced they will be using Mattersight Corporation's linguistic and behavioral algorithms to automatically analyze student essays for key metacognitive traits. Upon requests from ERB member schools for information beyond academic achievement and reasoning, ERB considered many options to obtain this type of information. Mattersight has millions of linguistic and behavioral algorithms that will be applied to digitized student essays to cull metacognitive factors to inform teaching and learning decisions related to: Motivation, Outlook, Confidence, Writer's Voice, Intensity, Engagement, and Enthusiasm. ERB has worked with Mattersight over the past two years to develop the artificial intelligence and pilot test the concept with schools. This innovative service will be available no later than spring 2015. Schools will be able to submit digitized student essays for automatic analysis using Mattersight Corporation's linguistic and behavioral algorithms to get feedback on key metacognitive traits as reflected in each particular essay. Teachers and parents can use this data to better understand and respond to the student based on his/her writer's voice and to gain insight into the motivations of the student.