May 20, 2013 8:48 PM ET

Software

Company Overview of SugarCRM, Inc.

Company Overview

SugarCRM, Inc. provides open source customer relationship management (CRM) software for small and medium-sized companies, large enterprises, and government organizations. The company offers SugarCRM that enables to organize and share customer information, measure and report, analyze and collaborate with customers and employees, and develop applications and collaborate with the community. Its products comprise Sugar Professional, which organizes sales, marketing, and support information in a single application; Sugar Corporate that includes Sugar Mobile Plus, which provides real-time and offline-sync CRM access to the mobile workforce; Sugar Enterprise that features social CRM, database and c...

Detailed Description

10050 North Wolfe Road

SW2-130

Cupertino, CA 95014

United States

Founded in 2004

Phone:

408-454-6900

Fax:

408-873-2872

www.sugarcrm.com

Key Executives for SugarCRM, Inc.

Chief Executive Officer and Director
Age: 50
Co-Founder
Chief Financial officer
Age: 45
Chief Information Officer and Vice President of Engineering
Vice President of Finance and Vice President of Administration
Compensation as of Fiscal Year 2012.

SugarCRM, Inc. Key Developments

SugarCRM, Inc. Reports Revenue Results for the First Quarter of 2013

SugarCRM, Inc. reported revenue results for the first quarter of 2013. For the quarter, the company announced increase of more than 30% in annual recurring revenue year-over-year in the first quarter of 2013.

Sennheiser to Integrate Sugar as Key Element of SugarCRM Global Software Architecture

SugarCRM announced the addition of Sennheiser. Sennheiser will integrate Sugar as a key element of global software architecture and is deploying the solution in more than 24 countries.

SugarCRM Releases Preview Version of Sugar 7, the Next-Generation of its Customer Relationship Management Software as Service Platform

SugarCRM has released a preview version of Sugar 7, the next-generation of its customer relationship management software as a service platform. The new features were unveiled and demonstrated at SugarCon 2013 in New York. The most striking feature is a new user interface, the Intelligence Panel, which combines business, online and social-customer information on a single dashboard. Social service: Intelligence Panel makes customer contacts more efficient, SugarCRM claimed, by making all information relating to the contact available and visible. This is achieved by allowing every customer screen to be customised to avoid undesirable 'noise' being shown that can distract the vendor from key contact information. The latest release is built on HTML5 to increase the speed of the interface and incorporate features for using the service on a tablet or mobile phone as well as traditional PCs. The company said it has enabled collaboration through social media to allow the user to communicate with their customers through whatever medium suits the transaction. Activity streams are integrated into the CRM to ensure all information is up-to-date and the use of open source HTML5 ensures compatibility with third-party collaboration tools. Users can tag, follow and share customer and deal activity which allows them to monitor and keep up with relevant and trending information.

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