Company Overview of ASSIA, Inc.
ASSIA, Inc. builds management systems for DSL service providers. Its products include DSL Expresse, a suite of software tools and intellectual property licensing that allow service providers to qualify and optimize each line in their DSL network; Rapide, a management interface and intellectual property licensing that can be designed into DSLAM and CPE equipment to enhance the capabilities of maintenance centers; Chorale, a management interface and intellectual property licensing for DSLAM and CPE equipment; and Smart Vectoring, a management software for service providers to monitor and optimize vectored DSL services. The company also provides customer experience management, customer care aut...
333 Twin Dolphin Drive
Redwood City, CA 94065
Founded in 2003
Key Executives for ASSIA, Inc.
Chairman and Chief Executive Officer
President and Chief Operating Officer
Chief Technology Officer and Executive Vice President
President of Product Development
Compensation as of Fiscal Year 2013.
ASSIA, Inc. Key Developments
China Unicom Broadband Online to Deploy ASSIA's Network Management Systems Across China
Oct 21 13
ASSIA, Inc. and China Unicom Broadband Online, the Internet and value-added service provider of the China Unicom Group, announced a strategic agreement to deploy ASSIA's network management systems across China. The China Unicom Group will also benefit from ASSIA's recently announced portfolio of Expresse Solutions. The contract includes 15 provincial operations covering more than 10 million DSL customers. Under the terms of the contract, China Unicom Broadband Online plans to introduce DSL Expresse diagnostics and optimization features to enhance its broadband-on-demand and value-added services. ASSIA's solutions have demonstrated significant benefits to China Unicom Group operations by boosting the performance of its copper-based DSL infrastructure to meet China's national broadband plan requirements. As consumers demand ever-higher speeds and greater reliability, ASSIA's powerful, platform-agnostic software solution offers sophisticated diagnostics and optimization features. Based on algorithms, these features are designed to help service providers leverage existing copper plant investments well into the future. The partnership is designed to improve the residential broadband experience in both urban and rural areas. ASSIA's DSL Expresse products and solutions help China Unicom Broadband Online accelerate time-to-market for its high-speed Internet service offerings, which include a range of value-added services and future OTT video services.
ASSIA, Inc. Expands Expresse Solutions to Transform Global DSL Networks to 100 Mbps
Oct 16 13
ASSIA, Inc. introduced an expanded Expresse Solutions portfolio that includes the new offering of Active Care for the contact center, and the enhanced offering of Smart Vectoring. These solutions are designed to help service providers revolutionize the connected customer experience through enhanced contact center operations and ultra-high-speed service delivery. ASSIA solutions already manage a rapidly expanding 70 million DSL connections. Active Care combines ASSIA's advanced network management software with professional services in one fully integrated package. New capabilities and processes in this offering let contact center agents isolate and resolve network problems quickly and effectively. Through extensive analysis of network performance data collected by DSL Expresse, Active Care provides the agent with specific recommendations and insight based on real-time information. Active Care helps quickly isolate and address issues so average call times can be reduced, unnecessary field technician dispatches can be avoided and customers no longer have to repeatedly call back. Smart Vectoring combines ASSIA's management software with business consulting and professional services to accelerate the profitable and immediate deployment of 100 Mbps vectored DSL services. The latest enhancements deliver a comprehensive approach to navigating through the steps of network upgrade planning and execution, customer qualification and service upgrade, and service diagnosis and optimization. This approach includes the following key capabilities: Precise identification of plant maintenance required to support vectoring for network upgrades. This avoids large-scale, expensive line-grooming campaigns; Customer qualification for new services and identification of lines that require no technician visit for service installation or upgrade. This enables customer self-install, which greatly reduces installation costs and often improves the customer experience; and 3D vectoring diagnostics for a full view of fault locations, offending lines, and affected lines, as well as the time when faults occurred. This provides service assurance for all customers at vectored or lower speeds, and greatly simplifies the troubleshooting work of the contact center agent and field technician.
Telefonica and ASSIA Expand Agreement to Optimise Broadband Offerings for Customers
Jul 17 13
Telefónica, through Telefónica Global Resources and ASSIA Inc. announced an agreement to expand a global contract for DSL network management to improve network performance and customer care. This expansion of the existing contract, which was signed in 2010, reportedly covers over eight million customer lines globally and will initially focus on South American countries, including Argentina, Brazil, Chile, Colombia and Peru. Under the terms of the contract, financial details of which were not available, Telefónica plans to deploy the DSL Expresse real-time line optimisation module for proactive line repair, along with ClearView, a customer-care recommendation engine.
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