Company Overview of Teleopti AB
Teleopti AB provides telecom expense management and workforce management solutions. The company focuses on offering solutions for strategic workforce management in contact centers, as well as cost allocation and quality control of voice and IP enterprise networks. It offers Teleopti CCC, a workforce management solution, which enables contact centers to manage their staff, forecast demand accurately, schedule automatically, and report; Teleopti CCC Forecasts that enables users to forecast contact volumes and staffing requirements in the short and long run; and Teleopti Pro, a solution that controls costs, monitors quality, and manages communication devices and services. The company also provi...
Berga Backe 2
Danderyd, 182 17
Founded in 1992
Key Executives for Teleopti AB
President of Teleopti North America
Chief of Business Development Office
Compensation as of Fiscal Year 2013.
Teleopti AB Key Developments
NIXXIS Establishes a Partnership with Teleopti
Oct 1 13
NIXXIS has established a partnership with Teleopti. The integration between the Nixxis Contact Suite and Teleopti CCC workforce management solution, will give the call and contact centres customers, the best tools to-date in order to manage efficiently their most precious asset: their people. Both NIXXIS and Teleopti platforms being based on the latest IP technology, the customers can decide to grow their existing systems seamlessly on premise, in a hosted or in a cloud environment.
Teleopti Relocates to HQ in Sweden; Appoints David Pahlman as New President
Sep 5 13
Teleopti continues to invest in solution development and regional presence by appointing David Påhlman as President of Teleopti North America. As an organization Teleopti continues to invest in its global solution development and regional presence, it is now time to form a stronger global Product Marketing and Business Development team lead by Magnus Geverts. In doing so, Magnus has relocated back to Teleopti HQ in Sweden.
In conjunction with this move Teleopti has recruited David Pahlman as new President of Teleopti North America. David's task will be to accelerate growth and establish Teleopti as one of the key players within the Workforce Management and Workforce Optimization market space. David Påhlman is a Teleopti veteran with 12 previous years in the company and brings a wealth of experience and knowledge. David has worked in sales related roles throughout his career and recently worked as Sales Director for Dell.
'Teleopti, Huawei Receive Order from Heilongjiang Telecom
Aug 26 13
Teleopti in collaboration with its partner Huawei Technologies has received another order from a branch corporation of China Telecom, Heilongjiang Telecom. Teleopti and Huawei will provide a multi-media customer service, which includes Teleopti's workforce management software, Teleopti CCC. The service will be used to manage both traditional phone calls and other multi-media customer interactions.
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