Cúram Software Ltd. announced the recent success of Curam for Citizen Self-Service, a solution that provides citizens with secure, online access to services across an agency's social enterprise, empowering them to easily find the information they need, screen or determine eligibility and apply for benefits and services. This solution provides more timely, comprehensive and targeted services to citizens and allows them to proactively manage their health and human services benefits, leading to improved outcomes for individuals and families. Social enterprises including health & human services, social security and workforce services agencies strive to provide care and protection for citizens in their time of need. Despite their best efforts, citizens face long lines at multiple offices with limited office hours, complicated manual application processes, and a lack of knowledge about available benefits and services. In order to address these issues, agencies are utilizing Curam for Citizen Self-Service, a Web-based solution that allows citizens to screen for eligibility of a wide range of federal, state and community programs online. Curam for Citizen Self-Service gives agencies the tools they need to consolidate information from multiple agency and community programs and provides a single point of access for citizens in need. The Curam solution combines a user friendly, browser-based application for citizens with pre-packaged, configurable screening and eligibility rules for more than 25 different income support programs. As a result, citizens reap the benefit of anytime, anywhere access to programs and services through online screening and application tools while agencies can effectively reduce the amount of time caseworkers spend on processing applications and determining eligibility and spend more time helping citizens realize their social and economic potential through return-to-work programs, job retraining and other services. Curam for Citizen Self-Service has already been deployed in several agencies across the United States and is seeing results. Louisiana's Department of Social Services (DSS) turned to Curam for Citizen Self-Service to deliver on the commitment to completely revamp the application process and delivery of Disaster Food Stamp benefits to their citizens. This new online pre-registration system, which went live prior to the start of 2009's hurricane season, will reduce fraud and expedite benefit delivery.

Cúram Software Ltd. and International Business Machines Corp. announced the integration of the Curam Business Application Suite with the IBM Business Process Management (BPM) software portfolio to help social services agencies share information, reduce duplication and improve delivery of services to individuals and families. Deploying and managing Curam Software on the IBM BPM portfolio helps to eliminate the closed nature and rigidity that has characterized the application architectures of these agencies, and is enabling flexibility, increased responsiveness and sharing of information not possible until now.

Cúram Software Ltd. announced that The North Carolina Department of Health and Human Services selected the Curam Business Application Suite(TM) to run social programs and services in order to support their commitment to an enterprise approach across the state. The statewide approach will support counties that provide local resources that are critical to improving service. The new system will provide a more comprehensive and effective service delivery model to NC residents through a single access point for all programs, leading to swift and consistent services and more individual attention from caseworkers that are now able to utilize an automated process. Social services agencies aid countless citizens but often face internal technology barriers.