Excellus Health Plan, Inc. promoted Mona Chitre to vice president of pharmacy management. Chitre's primary responsibilities include clinical and operational oversight of all aspects of Excellus BCBS' pharmacy program, which spends USD 1 billion annually on members' prescription medication. Her responsibilities include clinical program development, formulary and medical management, employer group support and vendor management.

Robert Thompson of Canandaigua has been appointed as vice president of community health engagement for Excellus BlueCross BlueShield. Since 2010, Thompson has served as vice president for safety net programs. Prior to working for Excellus BCBS, Thompson was the president and chief executive officer of Monroe Plan for Medical Care.

Excellus BlueCross BlueShield appointed Wheeler G. Coleman to be senior vice president and chief information officer for the company and its parent organization, The Lifetime Healthcare Companies. Coleman has nearly 30 years of experience in information technology with Health Care Service Corp.