October 23, 2014 5:33 PM ET

Healthcare Providers and Services

Company Overview of MedDirect, Inc.

Company Overview

MedDirect, Inc., a patient services company, provides outsourced patient revenue cycle management services and personalized patient communications to healthcare organizations in the United States. The company manages various aspects of the retail revenue cycle, which include billing all patient responsibility balances; statement and cash management; payment processing; compliance; cross-channel personalized communications via phone, SMS, or email; reporting and metrics; and patient portals. It also provides pre-clinical communication services, such as targeted marketing campaigns, pre-clinical appointment reminders, RPC to nurse triage, and event or class notification and registration; and p...

3200 Broadmoor Avenue SE

Grand Rapids, MI 49512

United States

Founded in 2000





Key Executives for MedDirect, Inc.

Executive Chairman and Chief Executive Officer
Age: 67
Vice President of Operations
Director of Infromation Technology
Compensation as of Fiscal Year 2014.

MedDirect, Inc. Key Developments

MedDirect Develops Automatic Payment Posting Solution for Patient Balances

MedDirect announced the development of technology that automatically posts patient payments (for patient responsibility balances) directly into clients' systems, streamlining the self pay reconciliation process, providing significant staffing and time cost-saving benefits, and accelerating self pay reimbursements. Currently, a majority of practices manually post patient payments back into their systems: a timely and expensive process. In fact, many groups have built a staffing platform exclusively dedicated to posting patient payments; MedDirect's solution has allowed clients to reduce staffing or reallocate them to more meaningful tasks. The MedDirect solution automatically passes payment data back to clients on a daily basis to ensure all current information is constantly updated in their systems. Additionally, many of these data exchanges permit clients to post these payments at the individual charge level in order to be able to precisely track how the payments apply. This level of detail allows for better communication with the patient by more precisely identifying the specific charges that are past due. The solutions include custom connectivity technology that works with nearly every existing platform to automatically place the patient data back into their system.

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