July 23, 2014 8:51 PM ET

Internet Software and Services

Company Overview of Razorsight Corporation

Company Overview

Razorsight Corporation offers software-as-a-service based profit analytics solutions for communications service providers worldwide. It offers Profit Enhancement Center to offer workflow automation, and business intelligence and assurance applications, such as inventory cleanse, usage analytics, wholesale bill assurance, and cost and mobile backhaul management. It offers a Data Capture and Data Integrity tool to process invoices, automate payables and receivables processes, and improve margins by enabling cost and revenue optimization through analytics; and Cost Analytics to capture cost data in a centralized database by automating audits, streamlining workflow, and leveraging business intel...

1750 Presidents Street

Suite 205

Reston, VA 20190

United States

Founded in 2001





Key Executives for Razorsight Corporation

Chief Executive Officer and Executive Director
President and Chief Analytics Officer
Vice President of Finance and Controller
Executive Vice President of Operations & Products
Compensation as of Fiscal Year 2014.

Razorsight Corporation Key Developments

Razorsight Announces New Tier 1 Mobile Communications Provider as Customer

Razorsight announced a new Tier 1 mobile communications provider as customer. The mobile services provider delivers data, voice, video and high speed Internet to well over 100 million subscribers. The new Razorsight customer signed a multi-year agreement, subscribing to RazorInsights for Marketing - a predictive applications suite that will target high risk customers for proactive marketing treatment to mitigate the risk of churn, while also delivering a more data driven approach to customer acquisition.

Razorsight Names Four New Board Members

Razorsight named four new members to its Board of Advisors -- adding a heightened dimension of expertise and insight as the company takes cloud-based analytics to the next level for Communications and Media enterprises. New Board of Advisors members are: Geoffrey Axton. Geoff is a senior executive specializing in business and operational transformation with extensive international business experience in Europe, Asia and the Americas. He is Chief Operating Officer and Finance Officer at driversselect.com, where he is developing unique retail customer experiences; Norman Fekrat. Norman Fekrat is Chief Strategy and Revenue Officer at Lemko, and an Industry Consultant and Advisory Board Member for MATRIXX and CFN Services. Norman was previously IBM Global Business Services lead for Smarter Networks; Patricia Gottesman. Over a 30-year career, Patricia Gottesman has managed startups and turnarounds, as well as data analytics teams, high performance sales organizations, the development of new digital and social media products and the profitable application of digital business models; Patricia serves on the Board of Directors of WWE; and Don Upson. Don Upson is Chief Operating Officer of Unicom Government.

Razorsight Launches Real-Time Analytics on Smartphones

Razorsight introduced real-time predictive analytics. The innovative new real-time analytics via smartphone delivers significant gains in customer experience management and customer lifetime value (CLV): Razorsight delivers this innovative new micro-segmented level of insight through advanced statistical analysis (predictive analytics) to better pinpoint customer sentiment, potential churn, upsell opportunities, and to predict what will happen in the future across a service provider's customer base and network assets. Razorsight's easy to use, cloud-based platform provides answers and insights from the perspectives of customer profitability and lifetime value. The end result, for communications companies: the long sought ability to grow their business based on a precise understanding of their most profitable customers, products, markets and locations, while gaining real-time insights into customer sentiment, churn risk and upsell opportunity. Razorsight's innovative technology dynamically applies advanced algorithms to multiple data sets in real time, delivering discrete action recommendations based on the value of the customer. The new apps include: Sales & Marketing CEM- Proactively drives new revenues and a superior customer experience via personalized offers, finance - Enhances Customer Lifetime Value by driving incremental value from each customer interaction through Treatment Optimization. Operations - Generates LOQs (lines of questioning) dynamically to improve customer service and vastly improve first call resolution rates and Network, leverages trigger-based events to preemptively address issues before they become problems that impact customer satisfaction.

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