July 28, 2014 2:51 AM ET


Company Overview of Amdocs, Inc.

Company Overview

Amdocs, Inc. offers software products and services to the mobile communications companies. The company’s billing and CRM products link customer-facing business processes, such as marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics. Amdocs, Inc. was founded in 1982 and is based in Chesterfield, Missouri. Amdocs, Inc. operates as a subsidiary of Amdocs Limited.

1390 Timberlake Manor Parkway

Chesterfield, MO 63017-6058

United States

Founded in 1982





Key Executives for Amdocs, Inc.

Amdocs, Inc. does not have any Key Executives recorded.

Amdocs, Inc. Key Developments

MetroPCS Deploys Amdocs, Inc.'s Enterprise Payment Processing Solution

Amdocs, Inc. announced that MetroPCS has deployed the Amdocs Enterprise Payment Processing solution. The solution, which has already been deployed and achieving strong results, is part of a strategic multi-year agreement to enable MetroPCS to enhance and optimize its customers' electronic payment options, while reducing the operational costs associated with customer payments. MetroPCS is using Amdocs Enterprise Payment Processing solution, a multi-channel payment gateway service, to offer its customers electronic payment options across all channels including Interactive Voice Response (IVR), web portal, SMS or through an agent in the contact center. The solution also enables "smart tender steering" which processes payments using the most cost-effective transactional method to minimize transaction fees and maximize revenue. The private cloud-based solution is run from an Amdocs managed services data center and interfaces with multiple banks and other financial institutions, as well as contact center services.

Telefonica Argentina Selects Amdocs to Enhance Wireline BSS Operations

Amdocs Inc. has announced that Telefonica Argentina has selected Amdocs to enhance its wireline business support systems, or BSS, operations. With this transformation project, Telefonica Argentina aims to differentiate its brand experience by allowing its wireline subscribers to move seamlessly between all customer interaction channels, whether self-service or agent assisted, via the Web, call center or at the retail store. Telefonica elected to modernize and standardize its BSS operations in Argentina on Amdocs software, starting with the transformation of its wireless operations awarded to Amdocs in 2012, and is now expanding the partnership to include its wireline operations. Amdocs will deliver pre-integrated products from its CES portfolio, including sales, provisioning, billing, customer management, self-service and enterprise-wide product management. With complete project accountability Amdocs will deliver implementation, systems integration, testing and training services to support the rollout, as well as ongoing product support.

Amdocs, Inc. Announces Availability of Amdocs TeraScale Big Data Solution

Amdocs, Inc. has announced the availability of Amdocs TeraScale, a big data solution designed to store, manage and extract real-time charging usage data for analytical use cases. The new solution leverages big data storage technologies based on the Hadoop ecosystem, and enables deeper, more rapid real-time analytics through innovative usage data modeling and embedded ETL (extract, transform and load) processes. Amdocs TeraScale is a new offering within the Amdocs CES 9.1 product suite. Amdocs TeraScale was specifically designed and tested to deliver the carrier-grade performance, security and availability required in service providers' operational environments. The solution is capable of streaming the massive volumes of usage data generated by Amdocs Convergent Charging directly into TeraScale data clusters based on Hadoop, providing fresh, granular data for analytics applications. Amdocs TeraScale allows service providers to explore and visualize usage data using optimized usage queries and extracts as well as native Hadoop query tools. Amdocs TeraScale can be initially deployed as a side-by-side solution alongside existing usage data storage and ETL solutions, with no impact on charging and billing operations.

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