April 24, 2014 5:51 PM ET

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Company Overview of Baynote Inc.

Company Overview

Baynote Inc. provides personalized customer experience solutions for multi-channel retailers. Its products include creating the shopping experience by watching (what visitors do) and listening (to words they click and terms they search); determining what customers are interested in now (their ‘in the moment’ intent) and matching them with observations of like-minded shoppers; and personalizing shopper’s experience–across channels-with the products, offers, and content relevant to their current needs. The company also provides landing pages, personalized onsite search, onsite recommendations, social offers, email and mobile recommendations, and chat recommendations solutions. It helps online ...

333 West San Carlos

Suite 700

San Jose, CA 95110

United States

Founded in 2004

Phone:

408-213-9601

Fax:

408-973-9484

Key Executives for Baynote Inc.

Chief Executive Officer and President
Founder and Executive Chairman
Age: 49
Chief Financial Officer
Age: 43
Chief Revenue Officer
Vice President of Strategic Markets & Business Development
Compensation as of Fiscal Year 2013.

Baynote Inc. Key Developments

Baynote Joins Hortonworks Technology Partner Program

Baynote announced it has joined the Hortonworks Technology Partner Program. Hortonworks Data Platform, based on 100% open source Apache(TM) Hadoop(R), serves as the foundation of Baynote VUE, a self-service merchandising application purpose-built to equip retail marketing teams with the tools needed to create personalized, revenue-generating online shopping experiences. Baynote VUE is the first application of its kind to combine the performance of a modern big data engine with the simplicity of a consumer-style interface that can be used by non-technical individuals. Hortonworks Data Platform enables Baynote VUE to scale over large datasets to quickly refine data from multiple sources, build predictive models for personalization and perform data aggregation. In turn, Baynote customers -- including Hayneedle, XO Group and Urban Decay -- are able to capture, observe and deliver more scalable predictive modeling and analysis on a large volume of customer engagement points. Merchandising and personalization strategies are then applied across their growing product catalogs, categories, pages and delivery channels with increased speed and accuracy.

Baynote Releases Baynote VUE

Baynote announced the release of Baynote VUE, a self-service merchandising application purposely built to equip retail marketing teams with the tools needed to create engaging, revenue-generating online experiences. Baynote VUE is the first application of its kind to deliver a simple, consumer-like design that guides users through self-service tasks, provides powerful reporting and data access and delivers the performance of a modern big data engine. Baynote VUE is built on a platform that leverages Hadoop and other data technologies to deliver the scalability and performance required for modern retail. The new platform combines big data storage, processing and machine learning with Baynote's retail algorithms and new real-time server architecture. With this foundation, teams of marketers and merchandisers can deploy merchandising and personalization strategies broadly across a growing number of products, categories, pages and devices with speed and accuracy.

Baynote Inc. Partners with Hybris to Improve Omni-Channel Experience

Baynote Inc. announced that it has partnered with hybris, the world's fastest-growing commerce platform provider ranked "leader" by global analyst firms as a hybris Extend Partner. With this partnership, Baynote joins a best-of-breed community of applications, extensions and network services to deliver a comprehensive suite of tools for eCommerce organizations. The integration between Baynote and the hybris Commerce Suite will offer hybris customers the ability to extend their existing personalization and segmentation capabilities with Baynote's technology and build more engaging and effective online customer experiences. Multi-channel retailers use Baynote's solutions to deliver online shopping experiences to their customers. With Baynote, retailers understand what their customers are looking for - in that exact moment - and engage them in the most relevant way, whether they are interacting with a brand on an eCommerce website, a mobile device or tablet, or through a digitally enabled in-store sales associate. Baynote's solution is deployed by over 300 brands across a variety of paid search landing pages, onsite search results pages, category, product and cart pages, chat interactions and email -- all without deep IT involvement or expensive system upgrades.

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