InstantService Inc. announced it has released InstantMobile(TM)-the first chat solution for mobile phones. The new product reflects the growing demand for multi-device, multi-channel communication between companies and their customers. With InstantMobile, InstantService customers can now provide consumers with the ability to chat with service agents on their mobile devices. This capability complements the InstantService online chat and email solutions and gives contact centers a new way to offset phone support costs. One of the world's largest telecommunication providers has adopted InstantMobile to enhance customer service and support.

InstantService Inc. announced that Ritz Interactive Inc. is increasing revenue, improving service and boosting call center productivity using InstantService customer communication solutions. Ritz Interactive leverages InstantService's integrated chat and email in sales and support capacities across eight distinct ecommerce properties.

InstantService Inc. announced the availability of its communication tools for salesforce.com's AppExchange marketplace. The seamless integration between the InstantService and Salesforce applications provides users with powerful efficiencies for accessing and updating critical customer information that enable a higher level of service. Built using the Force.com platform, InstantService solutions are immediately available for test drive and deployment on the AppExchange at http://www. Salesforce.com/appexchange/.