August 29, 2014 5:10 PM ET

Diversified Telecommunication Services

Company Overview of Michigan Bell Telephone Company

Company Overview

Michigan Bell Telephone Company is a communications company, which provides local, long-distance telephone, cellular service, paging, security, cable TV, Internet access, and directory publishing services. The company was founded in 1904 and is headquartered in Detroit, Michigan. Michigan Bell Telephone Company operates as a subsidiary of AT&T Teleholdings, Inc.

444 Michigan Avenue

Detroit, MI 48226-2517

United States

Founded in 1904

Phone:

800-257-0902

Fax:

313-496-9321

Key Executives for Michigan Bell Telephone Company

Chief Financial Officer and Chief Accounting Officer
Executive Officer
Age: 72
Compensation as of Fiscal Year 2014.

Michigan Bell Telephone Company Key Developments

Michigan Public Service Commission Issues Order Regarding Complaint of Evelyn McMillian Against AT&T Michigan

Michigan Public Service Commission issued order regarding complaint of Evelyn McMillian against AT&T Michigan is dismissed with prejudice. On March 14, 2012, Evelyn McMillian filed a complaint against AT&T Michigan (AT&T) alleging that AT&T had changed her service plan without her authorization, changed the wiring inside her residence preventing her from using her inside wire and telephone equipment, charged her for calling features not provided, and failed to provide her with correct information when she contacted customer service. AT&T filed an answer to the complaint on April 20, 2012, a motion to dismiss on April 30, 2012, and a motion to suspend service on May 9, 2012. On May 9, 2012, an evidentiary hearing was held before Administrative Law Judge Thomas E. Maier (ALJ). AT&T, the complainant, and the Commission Staff (Staff) appeared at the hearing. On August 12, 2013, the ALJ issued a Proposal for Decision in which he found that the complainant provided sufficient factual allegations to make AT&T aware of the nature of her claims as required by the Commission's Rules of Practice and Procedure, 1999 AC, R460.17505. The ALJ found that AT&T did not violate the Michigan Telecommunications Act (MTA), MCL 484.2101 et seq., when changing Ms. McMillian's service plan. The ALJ also found that the complainant did not meet her burden of proof, nor did AT&T violate the MTA, with regards to the increase in the complainant's monthly bill, the assessment of long distance charges, and the charges for and loss of 'linebacker' service. Because he found no violations of the MTA, the ALJ recommended dismissing the complaint with prejudice. The ALJ provided the parties an opportunity to file exceptions by September 3, 2013, and if necessary, replies to exceptions. No party filed exceptions. The Commission reviewed the record, agrees with the reasoning of the ALJ, adopts the PFD, and finds that the complaint should be dismissed with prejudice.

Michigan Public Service Commission Issues Order Regarding Formal Complaint of CMC Telecom, Inc. against Michigan Bell Telephone Company

On May 23, 2012, CMC Telecom, Inc. filed a complaint against Michigan Bell Telephone Company, (AT&T Michigan) (AT&T) alleging that AT&T was in violation of the October 4, 2011 order in Case No. U-14975 (October 4 order). On January 17, 2013, the Commission issued an order dismissing the complaint (January 17 order). On February 19, 2013, CMC filed a petition for rehearing pursuant to 1999 AC, 460.17403 (Rule 403). On February 22, 2013, AT&T Michigan filed a response to the petition, and on March 12, 2013, the Commission Staff (Staff) filed a response. This case arises from protracted litigation between CMC and AT&T over the issue of individual case basis contracts (ICBs). In August 2006, CMC (and other CLECs) filed a complaint against AT&T in Case No. U-14975, alleging that AT&T was failing to make its ICB contract offerings properly available to CLECs, in violation of federal law. CMC complained about AT&T's ICB contract disclosure policies, arguing that AT&T should not be allowed to withhold any ICB contracts. AT&T contended that it was reasonable to require that the proposed CLEC customer be similarly situated to the AT&T retail customer, and that the AT&T customer give permission for the disclosure before it is made in order to protect customer proprietary network information (CPNI).

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