The National Library Board (NLB) and Singapore Polytechnic (SP) embark are partnering to develop the new library@orchard with Design Thinking, a user-focused approach. The NLB-SP team has developed a range of prototypes on ideas of space design where the public gets to give feedback and suggestions to shape the library-going experience when it opens in 2014. Design Thinking methodology fits in well with National Library Board’s plans for library@orchard as it employs a user-centric approach in all facets of library development - from design, infrastructure, services and collection development, to programme planning. The three key phases of Design Thinking involves (i) defining user needs, (ii) developing ideas and prototyping, and (iii) developing a strategic business model. Proposed ideas are reviewed by users and groups of stakeholders before plans are shaped, refined and crystallised. Intensive intuitive user tests are also conducted in this process and prototypes will be refined based on user feedback in an iterative manner. As the Design Thinking process requires a multi-faceted approach and expertise from various fields, NLB and SP have assembled a multidisciplinary project team comprising library professionals, lecturers and students from the School of Architecture and the Built Environment, the School of Business, and the School of Communications, Arts and Social Sciences. Together, the NLB-SP team combined the Design Thinking principles with the practical needs of library management to develop and conceptualise the upcoming library@orchard.