Wireless Telecommunication Services
Company Overview of GreatCall, Inc.
GreatCall, Inc. provides wireless telecommunication services in the United States and Canada. It offers applications, mobile health applications, cell phone handsets, and accessories. The company sells its products through retailers and directly to consumers, as well as online. The company has a strategic partnership with Robert Bosch Healthcare Systems, Inc. GreatCall, Inc. was founded in 2005 and is based in San Diego, California.
12680 High Bluff Drive
San Diego, CA 92130
Founded in 2005
Key Executives for GreatCall, Inc.
Chief Financial Officer and Vice President of Finance
Vice President of Business Development
Compensation as of Fiscal Year 2013.
GreatCall, Inc. Key Developments
GreatCall, Inc. Announces New Call Center in Reno to Support Growth in Mobile Health and Safety Services
Apr 29 13
GreatCall, Inc. announced the groundbreaking of its new call center located at 9290 Gateway Drive, Suite 230, in Reno, Nev. GreatCall is seeing increased demand for its innovative and helpful solutions, and in fact saw its 5Star Urgent Care customer base grow by more than 250% in the last 12 months. The new call center will help meet the service needs of these customers as GreatCall invests more than $1 million in the new 20,000-square-foot facility which will begin operating in June 2013. GreatCall, the creator of Jitterbug, 5Star Urgent Response, and a suite of health and medical apps, currently employs more than 500 U.S. based, full-time staff, including emergency response professionals, customer service representatives, 24/7 live operators and sales representatives at its two facilities in California. The new call center will add 75 new hires within the next six months. The new Reno call center will support GreatCall's growing range of mobile health and safety offerings, all of which offer live support, including emergency response, live Operator assistance and 24/7 U.S. based customer service. The new staff will continue to provide live service to all of GreatCall's subscribers, no matter which product they are using, even a safety or health app on a smart phone. The new, facility features new equipment, new back-end systems, SAS 70 Type II certified infrastructure for emergency response, an employee training center and extensive space for call stations. Local labor will be used to manage and execute the 10-week construction project of building improvements.
Bosch Healthcare and GreatCall Form Strategic Partnership to Advance Mobile Telehealth
Feb 19 13
Robert Bosch Healthcare Systems, Inc. and GreatCall, Inc. announced a strategic partnership to develop and market an innovative line of mobile telehealth and m-health solutions. The partnership combines Bosch's evidence-based telehealth solutions, which provide patients with valuable disease/condition knowledge and reinforcement to improve their self-management skills, with GreatCall's expertise in developing wireless health and safety solutions for older consumers and their families.
Posit Science Corporation, GreatCall, Inc. Announce the Immediate Release of Brain Games
Jan 8 13
In partnership with Posit Science Corporation, GreatCall, Inc. announced the immediate release of Brain Games on the Jitterbug cell phone at the 2013 Consumer Electronics Show in Las Vegas. Attendees will be among the first to exercise their brains using Posit Science's newest memory games from the convenience of GreatCall's and easy-to-use Jitterbug cell phone. Unlike previous cognitive training, these brain games do not try to fix a problem by practicing it repeatedly. The exercises use intelligent algorithms that constantly adjust the game's difficulty level to a person's performance, so that each player has a tailored journey as they progress through the memory games.
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