BusinessWeek Logo
November 23, 2009 10:22 AM ET
Miscellaneous Commercial Services and Supplies
West Corporation
SnapshotPeople

Company Overview

West Corporation provides business process outsourcing services. It operates in three segments: Communication Services, Conferencing Services, and Receivables Management. The Communication Services segment provides outsourced communication solutions, including customer relationship management (CRM), emergency communication infrastructure systems and services, and automated notification services. The CRM market comprises customer care, acquisition, and retention. The emergency communication services market includes the provision of core 9-1-1 infrastructure management and emergency communications services to participants in the telecommunications network, including telecommunications carriers...

Detailed Description

11808 Miracle Hills Drive

Omaha, NE 68154

United States

Founded in 1986

28,700 Employees

Phone:

402-963-1200

Fax:

402-571-7000

www.west.com

Key Executives

Chairman
Age: 54
President and Chief Operating Officer
Age: 49
Chief Financial Officer
Age: 55
President of InterCall Inc
Age: 56
President of West Consumer Services
Age: 42
Compensation as of Fiscal Year 2009.

Key developments for West Corporation

West Corporation Reports Unaudited Consolidated Earnings Results for the Third Quarter and Nine Months Ended September 30, 2009
10/21/2009

West Corporation reported unaudited consolidated earnings results for the third quarter and nine months ended September 30, 2009. For the quarter, the company has posted revenue was $559.0 million compared to $598.5 million for the same quarter last year, a decrease of 6.6%. Operating income was $77.01 million compared to $111.30 million for the same period a year ago. Income before tax was $6.85 million compared to $36.53 million for the same period a year ago. Net income attributable to company was $3.8 million compared to $21.7 million for the same period a year ago. Adjusted EBITDA was $153.2 million compared to $169.7 million for the same period a year ago. Cash flow from operations was $99.8 million compared to $86.0 million for the same period a year ago. For the nine months, the company has posted revenue of $1,772.8 million compared to $1,675.7 million for the same quarter last year. Operating income was $293.2 million compared to $261.5 million for the same period a year ago. Income before tax was $101.06 million compared to $43.35 million for the same period a year ago. Net income attributable to company was $60.9 million compared to $28.2 million for the same period a year ago. Adjusted EBITDA was $483.4 million compared to $456.0 million for the same period a year ago. Cash flow from operations was $200.8 million compared to $160.6 million for the same period a year ago.

West Corporation, Q3 2009 Earnings Call, Oct-22-2009
10/14/2009

West Corporation, Q3 2009 Earnings Call, Oct 22 2009

West Corporation Receives Lender Consent to Amend its Senior Secured Credit Agreement
08/20/2009

West Corporation announced it has received lender consent to amend its Senior Secured Credit Agreement. In connection with the amendment, West expects to extend the maturity date for $1 billion of its existing term loans from October 24, 2013 to July 15, 2016 with the interest rate margins of such extended term loans increasing by 1.50%. The amendment would permit West to, among other things, agree with individual lenders to make additional extensions of their term loans or extend or refinance their revolving credit commitments under the Credit Agreement, and to issue new secured notes.

Similar Private Companies By Industry

Company Name Region
Energae, LP United States
Garelli Wong & Associates, Inc. United States
Dilworth Paxson LLP United States
Berkman Bottger & Rodd United States
State Alarm, Inc. United States

Recent Private Companies Transactions

Type
Date		 Target
No transactions available in the past 12 months.


Stock Quotes

Company Lookup
Recently Viewed
NEM $54.49 USD +2.23
CMIP (FR) €13.63 EUR +0.10
NATI $28.87 USD +0.59
LOOK $1.13 USD +0.01
ILMN $26.53 USD -0.28

Market data is delayed at least 20 minutes.

Most Searched Private Companies

Company Name Geographic Region
Bertelsmann AG Europe
NYC2012, Inc. United States
Rush University United States
Trader Joe's Company United States
Lawyers Committee for Civil Rights Under Law United States

Companies Toolbox

Company Tools
Report Error Update/report
content errors
Submit private company Submit private company
Upload your company video Upload your company video
Investing Tools
Newsletter Newsletter
Blogs Blogs
RSS feed RSS feeds
Podcasts Podcasts
Videos Videos

SEARCH FOR JOBS

Post a Job
See all Job Listings

Jobs by SimplyHired



Close Recommend A Data Enhancement Or Correction

For West Corporation Private

Submitting this data update / error report instantly puts the correct information in the hands of our researcher, who will investigate your report and, if necessary, make the changes to the company profile. Be sure to fill out the form completely.

Required Information Missing - Please enter your information in the following field(s):
DATA TO BE REVIEWED
Page Section*

Please indicate in which section the error appears. Section headers are in light gray type at the top of each CIC page module.

Data Point*

Please indicate which data is in error.

CONTACT INFORMATION

Please provide your name and email address in case our researchers need to get in touch with you as they investigate the error.

Your Name*
Your E-Mail Address*
YOUR RECOMMENDATION

Describe why you feel the data point is incorrect and indicate sources our researchers should check when they investigate the error.

Cancel Submit
You can drag this form within your browser window.

Thank you for submitting your information. We investigate data update requests and error reports as quickly as possible. Since some are easier to investigate than others, please be patient as we perform our research; it could take several weeks, depending on the nature of the error and whether your company is public or private.

You can drag this form within your browser window.