October 25, 2014 4:43 AM ET

Healthcare Providers and Services

Company Overview of Health Dialog Services Corporation

Company Overview

Health Dialog Services Corporation provides care management, healthcare analytics, and decision support services. Its offerings include health coaching for medical decisions, chronic conditions, and wellness; population analytic solutions; and consulting services. The company provides CARE Dialog, a chronic condition programs, including analytics, outreach, chronic condition management, and others; HEDIS support program to engage members and improve HEDIS scores; Medicare stars support program for Medicare advantage plans looking to improve their “Star” ratings and improve care for seniors; diabetes management program; DECISION Dialog, a patient decision program that help consumers understan...

60 State Street

10th Floor

Boston, MA 02109

United States

Founded in 1995





Key Executives for Health Dialog Services Corporation

Chief Executive Officer
Co-Founder and Chairman
Chief Financial Officer
Senior Vice President of Operations
Compensation as of Fiscal Year 2014.

Health Dialog Services Corporation Key Developments

Health Dialog Announces Latest Version of their HEDIS and Stars Support Program

Health Dialog announced the latest version of their HEDIS and Stars support program to help health plans successfully navigate healthcare challenges and improve their quality scores. The program offerings include a framework for the development of implementation strategies that improve clinical outcomes. The company's HEDIS and Stars support programs address critical quality measure areas, including prevention and screening, respiratory conditions, cardiovascular conditions, diabetes, and musculoskeletal conditions. The HEDIS program also supports health plan efforts to meet CAHPS(R) Health Plan Survey scores. Both programs consist of three key program components -- identification, outreach, and direct coach education support. Health Dialog's registered nurse Health Coaches specialize in behavior change and provide the decision support and knowledge that enables health plans to address member barriers and improve care while lowering costs.

Jeffrey Kraines Joins Health Dialog as Vice President, Medical Director

Health Dialog announced Jeffrey Kraines, MD, has joined Health Dialog as Vice President, Medical Director. Bringing over 25 years of experience as a senior healthcare executive, Kraines will oversee the medical and clinical aspects of Health Dialog products and services to ensure that their quality and clinical relevance remain at the high levels. In his new role, Kraines will provide medical insight and direction to Health Dialog's population based wellness, care management, and Shared Decision Making programs. Additionally, he will work closely with other members of the Health Dialog leadership team to collaborate with and support the continued development of provider based population health services. A veteran in the healthcare industry, Kraines brings an extensive background across the managed care, pharma/biotech and consulting industries. Most recently, he served as Vice President of Global Medical Affairs for Genzyme Corporation where he was responsible for all post marketing clinical activities and programs for a multi-therapeutic portfolio.

Health Dialog Services Corporation and Informed Medical Decisions Foundation to End Their Commercial Relationship

Health Dialog Services Corporation and Informed Medical Decisions Foundation announced that they will end their exclusive commercial relationship regarding the sale of Shared Decision Making aids, effective January 1, 2014. Health Dialog and the Foundation will continue to work together as strategic partners, but both parties will now have a new opportunity to bring new Shared Decision Making products to market. The existing 39 decision aids which were developed by Health Dialog in collaboration with the Foundation will remain the property of Health Dialog and be exclusively available to employers, payors, providers and others through Health Dialog. Going forward, the Foundation will have access to these existing decision aids for their continued research to support sustainable models of shared decision making.

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