October 20, 2014 8:01 PM ET


Company Overview of HelpSystems, LLC

Company Overview

HelpSystems, LLC provides IT infrastructure software in the areas of systems and network management, business intelligence, and security and compliance for IBM i, Unix, Linux, and Windows environments for customers worldwide. The company offers system and network management solutions, which comprise enterprise job scheduling, event and resource monitoring, message management, performance management, network monitoring, report management, storage management, and backup and recovery software solutions. It also provides business intelligence software solutions, such as data access and analysis, dashboards, reporting, visual queries, Web/mobile data access, and distribution reporting solutions. ...

6455 City West Parkway

Eden Prairie, MN 55344

United States

Founded in 1982





Key Executives for HelpSystems, LLC

Chief Executive Officer and President
Chief Financial officer
Age: 49
President of Multiplatform
Vice President of Technical Services
Chief Operations officer For Help/Systems International
Compensation as of Fiscal Year 2014.

HelpSystems, LLC Key Developments

HelpSystems Announces Browser Interface, Intuitive Dashboards, and Enhanced Filtering in Security Software Update

PowerTech, a division of HelpSystems, announced the release of a new version of their Network Security exit program solution. Network Security 6.50 introduces a responsive browser interface that improves visibility to transactions occurring on the system. The new browser interface features advanced filtering, predictive text, and search-within-a-search functionality, reducing the time spent finding and selecting security rules. Dashboards display important performance indicators, allowing users to identify trends and deviations from typical activity without running a report. Network Security's new browser interface is also mobile enabled, allowing users to access dashboards and even apply security rules from any mobile device. Customers already using Network Security can upgrade to this new version to access the new features. HelpSystems also offers a free, 30-day trial of PowerTech Network Security, which includes full product access and free support.

HelpSystems Is Reportedly Exploring Sale

HelpSystems LLC is exploring a sale that could value HelpSystems at more than $700 million, including debt, just two years after it changed private equity ownership, according to people familiar with the matter. Summit Partners has hired Harris Williams & Co. to run a sale process, the people said this week. People asked not to be identified because the auction is confidential. Summit Partners and Harris Williams declined to comment, while a HelpSystems representative did not respond to a request for comment.

Help/Systems Continues to Add Flexibility to Cross-Platform Job Scheduling on IBM i

Robot, a division of Help/Systems announced ease-of-use and security enhancements to their robust job scheduling solution set. Using Robot/SCHEDULE Enterprise, organizations looking to schedule jobs across platforms can extend the power of Robot/SCHEDULE across their entire enterprise while managing different servers centrally from their IBM i. By automating and centralizing agent management and security, Robot/SCHEDULE Enterprise v1.27 reduces the amount of day-to-day maintenance involved in cross-platform job scheduling. Jobs that are built in Robot/SCHEDULE Enterprise can now run under the user account that the agent service or daemon uses. Existing customers will need to upgrade their application in order to benefit from this latest enhancement. Refer to the January 2014 issue of Robot/NEWS Flash for details.

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