September 16, 2014 6:37 AM ET

Internet Software and Services

Company Overview of 24/7 Inc.

Company Overview

24/7 Inc. provides cloud-based customer engagement solutions for various brands in financial services, retail, telecommunications, technology, and travel industries worldwide. It offers [24]7 Predictive Experience Platform, a predictive analytics and real-time decision platform; [24]7 Assist that delivers agent assistance through Web, mobile, social, and voice interactions; and [24]7 Social, a suite of applications that leverages prediction, real-time decisioning, and intuitive design frameworks. Its products include [24]7 Vivid Speech, a mobile solution for IVR that enables speech, touch, and visual display in IVR interactions; [24]7 Speech, a self-service speech product that is integrated ...

910 East Hamilton Avenue

Suite 240

Campbell, CA 95008

United States

Founded in 2000

Phone:

650-385-2247

Fax:

408-377-7247

Key Executives for 24/7 Inc.

Co-Founder
Age: 46
Chief Financial Officer
Age: 49
President of Innovation Lab
Chief Customer Evangelist
Compensation as of Fiscal Year 2014.

24/7 Inc. Key Developments

[24]7 Announces Executive Appointments

[24]7 announced two new appointments to head up sales teams targeting the retail and financial services (FS) markets. Christopher Schyma joins [24]7 as Vice President (V.P.) Sales and Retail, from Computer Associates Technologies and John Mitchell joins from financial services software firm Temenos, as V.P. Sales, Banking, and Financial Services. Both Schyma and Mitchell, have extensive experience in working with technology firms in their respective vertical markets and their appointments come as [24]7 makes a renewed push to meet the growing requirement for omnichannel customer service.

24/7 Inc. Continues International Expansion with Move into Spacious New Offices in London

24/7 Inc. has continued its international expansion with a move into spacious new offices in London. 24/7 works with some of European companies to provide a more predictive customer experience to suit modern service expectations.

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