April 17, 2014 12:38 PM ET

Commercial Services and Supplies

Company Overview of MM Teleperformance Ltd.

Company Overview

MM Teleperformance Ltd. provides call center and customer data services in the United Kingdom. The company responds to inbound calls, and sales and customer service inquiries via telephone, email, chat, fax, and white mail. It also offers printing, response management, e-commerce, and database management services. The company was formerly known as MM Group Ltd. and changed its name to MM Teleperformance Ltd. in 2005. The company was founded in 1986 and is based in Bristol, United Kingdom. The company operates multi-media contact centers in Ashby De La Zouch, Bangor, Birmingham, and Bristol. As of May 24, 2004, MM Teleperformance Ltd. operates as a subsidiary of Teleperformance.

Contact House

Feeder Road

Bristol,  BS2 0EE

United Kingdom

Founded in 1986

Phone:

44 11 7916 8000

Fax:

44 11 7916 8288

Key Executives for MM Teleperformance Ltd.

Chairman and Chief Executive Officer
Operations Director
Compensation as of Fiscal Year 2013.

MM Teleperformance Ltd. Key Developments

Teleperformance UK Secures a Three Year Contract with NHS Blood & Transplant; Reports Revenue Results for the Year 2013

Teleperformance UK announced that it has secured a three year contract with NHS Blood & Transplant following a competitive tender exercise. The new contract will commence on the 1st September 2014 and run until the end of August 2017. Under this contract, the Teleperformance team will continue to manage contact centre services for general enquiries and appointments from the potential and current donors and enquiries relating to organ donation and transplantation. Teleperformance in the UK has been partnering with Central Government clients for over 20 years. The public sector represents a large, and very successful part, of Teleperformance UK's growing business. The new contract with NHS Blood & Transplant (which has been awarded to Teleperformance through the Crown Commercial Services Communications Framework, RM988) will mean over 150 jobs are safeguarded for Teleperformance employees based in Northern Ireland. For the year 2013, the company reported consolidated revenue of EUR 2,433 million.

Teleperformance UK Wins Five Year Majesty's Passport Office Contract

Teleperformance UK announced that it has been awarded a new contract with Her Majesty's Passport Office following a competitive tender exercise. The new contract will commence on February 1, 2014 and could run for up to five years. Under this contract, the Teleperformance team will continue to manage contact centre services for general enquiries from the public regarding all passport applications including identity interviews for first time adult applications and Passport Validation Service for businesses. They will also support HM Passport Office in both its Digital By Default and Call Avoidance strategies.

VFS Global and Teleperformance Ltd Win Global Contracts for Visa Application Centres Overseas

Global contracts for visa application centres overseas have been awarded to VFS Global and Teleperformance Ltd. The new contracts, which commence on April 1, 2014, will allow to offer more services in more locations across the world, making it easier for people to apply to come to the UK.

Similar Private Companies By Industry

Company Name Region
Skanem UK Limited Europe
Stowes the Printers Limited Europe
INC Solutions Limited Europe
The Cloister Press Printing Company Ltd. Europe
DCC Environmental Britain Limited Europe

Recent Private Companies Transactions

Type
Date
Target
No transactions available in the past 12 months.
 

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
NYC2012, Inc. United States
Lawyers Committee for Civil Rights Under Law United States
Bertelsmann AG Europe
Rush University United States
Citizens Budget Commission United States

Post a JobJobs

View all jobs

Sponsored Financial Commentaries

Sponsored Links

Report Data Issue

To contact MM Teleperformance Ltd., please visit --. Company data is provided by Capital IQ. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at bwwebmaster@businessweek.com.