August 23, 2014 12:58 PM ET


Company Overview of FrontRange Solutions USA Inc.

Company Overview

FrontRange Solutions USA Inc. provides on-premise and cloud hybrid information technology (IT) service management and client management software solutions for organizations of various sizes. It offers cloud solutions in the areas, such as help desk, service management, self service, service catalog, discovery, voice automation, mobile field service, and social business management; client management solutions, including desktop and server management, software packaging, software deployment, operating system deployment and migration, inventory, patch management, personality migration and disaster recovery, enterprise mobility management/mobile device management, remote control, and server mana...

490 North McCarthy Boulevard

Milpitas, CA 95035

United States

Founded in 1989



Key Executives for FrontRange Solutions USA Inc.

Chief Executive Officer and President
Age: 51
Chief Financial Officer
Age: 48
Executive Director
Age: 43
Chief Customer Officer
Chief Technology Officer
Compensation as of Fiscal Year 2014.

FrontRange Solutions USA Inc. Key Developments

FrontRange Rolls Out Heat 2014.2 Release

FrontRange announced the release of HEAT 2014.2. The latest version of HEAT provides enterprises and service providers with critical new features in the areas of Business Intelligence and Integration as well as further enhances the overall configuration capabilities through a more elegant and intuitive administrator user interface. As the first service management solution that supports both on-premise and cloud applications through a unified code base, HEAT provides customers with unparalleled flexibility as their business needs evolve over time.

Houston Astros Select FrontRange's HEAT Service Management Solution

FrontRange announced that the Houston Astros have selected HEAT Service Management as its service desk platform. FrontRange HEAT Service Management provides the Houston Astros with a highly flexible solution, built on IT best practices, that serves as a centralized service management platform across their organization, including Minute Maid Park. With the implementation of HEAT Service Management, the Astros are able to consolidate service calls across the entire company. In addition to the IT department, engineering, human resources and finance are also leveraging HEAT for service desk support as well as event management in their sponsorship suites. Moreover, the introduction of incident management capabilities has allowed the organization to better manage the myriad of situations that may arise at an MLB ballpark.

GoldMine Announces the Release of Goldmine Mobile for Android Users

GoldMine announced the release of GoldMine Mobile for Android users. GoldMine users now can manage their contacts remotely with GoldMine Mobile for Android and iOS devices. This latest version has the same features and functions as the previously released version for iOS and now makes them readily available to smartphone and tablet users who own an Android device. GoldMine Mobile users can view, edit and create opportunities using their iPhone, iPad, and Android tablet or smartphone. The updated interface is more intuitive and makes it easier to use when away from the office. Current users of Mobile Edition will now have access using either an iOS or Android device automatically. The company also announced that this version allows a user to synch calendar items to the device's native calendar through a Google Apps Business account. This version also allows mobile edition users to create, view, and edit GoldMine Sales Opportunities to help manage sales forecasts real-time. And the latest GoldMine release includes over 140 recent customer requested items and adds support for Microsoft Windows 7 and 8.1 for users upgrading from Windows XP.

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