October 02, 2014 10:53 AM ET

Internet Software and Services

Company Overview of Enkata Technologies, Inc.

Company Overview

Enkata Technologies, Inc. provides cloud-based workforce analytics solutions for service operations. It offers First Contact Resolution that reduces repeat calls, improves customer satisfaction, and lowers operating costs; Next Call Prevention(NCP) solution, which is a closed loop software system that systematically improves NCP by identifying call types that routinely result in specific next call issues; Manage and Coach that are performance management tools; Discover, which offers the depth of analytics capabilities to quickly correlate patterns in contact sequences; Cross Channel Analytics that monitors customer contacts; and Speech Analytics solution that includes a set of capabilities t...

1300 Island Drive

Suite 201

Redwood City, CA 94065

United States

Founded in 1999





Key Executives for Enkata Technologies, Inc.

Chief Executive Officer
Age: 61
Director of Finance & Administration
Director of Operations
Compensation as of Fiscal Year 2014.

Enkata Technologies, Inc. Key Developments

TriZetto Corporation and Enkata Partner to Help Claims Operations Improve Process Quality and Productivity

TriZetto Corporation announced a partnership with Enkata to offer Enkata's SaaS claims processor management platform to TriZetto's Consulting Optimization Services clients. Enkata's platform supports TriZetto's Consulting Optimization Services with insight into time tracking the activities and productivity of manual claims processors. Together, TriZetto and Enkata help claims operations increase productivity and quality targets.

Similar Private Companies By Industry

Company Name Region
2-Infinity.com United States
Convergence, LLC United States
AIMSI Technologies Inc. United States
Camshare LLC United States
PingTone Communications, Inc. United States

Recent Private Companies Transactions

No transactions available in the past 12 months.

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
NYC2012, Inc. United States
Lawyers Committee for Civil Rights Under Law United States
Bertelsmann AG Europe
Rush University United States
Citizens Budget Commission United States

Sponsored Financial Commentaries

Sponsored Links

Report Data Issue

To contact Enkata Technologies, Inc., please visit www.enkata.com. Company data is provided by Capital IQ. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at bwwebmaster@businessweek.com.