Company Overview of TimeTrade Systems, Inc.
TimeTrade Systems, Inc. develops online self-service appointment scheduling solutions for sales, marketing, customer service, education, and retail applications. Its appointment scheduling solutions are used for sales prospecting, Web-based lead generation, post-sales support, marketing effectiveness, and streamlined customer service delivery. The company’s solutions are also used for sales and service appointments, clinical and diagnostic appointments, support interactions, class room and event registration, testing and certification programs, human resource and recruitment appointments, consulting sessions, room and equipment reservations, employee training classes, inspection appointments...
3 Highwood Drive
Tewksbury, MA 01876
Founded in 1999
Key Executives for TimeTrade Systems, Inc.
Chief Executive Officer and Director
President and Chief Operating Officer
Co-Founder and Chief Technology Officer
Vice President of Finance
Compensation as of Fiscal Year 2013.
TimeTrade Systems, Inc. Key Developments
TimeTrade Systems, Inc. Announces Next Generation of its Scheduling Cloud Platform
Nov 29 12
TimeTrade Systems, Inc. announced TimeTrade 6, the next generation of its Scheduling Cloud Platform. Major new capabilities include TimeTrade OneMobile, the industry's first mobile scheduling technology and a completely new ‘Click-to-Schedule’ interface that empowers organizations to create unique and exceptional customer experiences across their multi-channel delivery environments. Businesses are faced with the challenge to provide a personal experience across multiple channels with an increasingly mobile and diverse customer base. In fact, according to Gartner's ‘Top 10 Strategic Technology Trends for 2013’ report, in 2013 mobile devices will overtake the PC as the most common Web access device worldwide. To help businesses excel in this rapidly changing environment, TimeTrade has built a crisp, clean, new Click-to-Schedule interface into TimeTrade 6 to enable these innovative features includes TimeTrade OneMobile, Location Aware Appointments, One-Click Appointment Manager and Multi-Channel Delivery. TimeTrade 6 will be released to all existing and new customers in December 2012.
TimeTrade Systems, Inc. Introduces Banking by Appointment to Significantly Enhance Interaction Between Customers and Retail Banks
Oct 9 12
TimeTrade Systems, Inc. announced TimeTrade Banking by Appointment, a new solution which revolutionizes the way in which banks interact and favorably engage with their customers. Banking by Appointment helps retail banks greatly improve customer experiences and revenue opportunities by empowering customers to instantly book in-branch or phone appointments through bank websites, email loyalty campaigns, and via social media interactions. Through its proven solutions that make it easier for banks to meet with those they serve- TimeTrade enables banks to create higher customer satisfaction and loyalty, while simultaneously driving customer value, reducing attrition and streamlining multi-channel delivery. While they like the convenience of ATMs and online banking, customers consistently demand better personal service from their banks. One-to-one appointments with customers (by phone or in-person) continue to give banks to deliver personal service, build trust, and retain clients. TimeTrade Banking by Appointment ensures a favorable customer experience by eliminating the long-wait times that often endure when they try to connect through a phone call center or a drop-in visit to their bank branch. TimeTrade Banking by Appointment lets customers interact and schedule in-branch or phone appointments for a meeting day and time that is convenient for them. When customers click to schedule via the bank's website, through social media (e.g. Twitter, LinkedIn or Facebook), or in response to email loyalty campaigns, they are instantly matched and booked to meet with a banking professional best suited to meet their individual needs at the nearest branch or call center. Addressing the imperatives identified in the Survey, TimeTrade Banking by Appointment gives depositors and other clients a range of flexible scheduling options when it comes to setting a time to meet with a retail banking professional. Underpinning this solution is TimeTrade OneMobile- a technology unique to TimeTrade, which instantly recognizes which type of device a customer is using to interact with the bank and which renders a modern touch interface for self-service appointment scheduling. Through its true Web 3.0 capabilities, TimeTrade OneMobile provides a consistent, universal appointment scheduling experience that is personal and portable - across all existing and future phone, tablet, PC and Mac devices, without requiring the user to install an app. TimeTrade OneMobile includes geolocation functionality using the latest Google Maps data, which is increasingly critical to the retail banking industry. TimeTrade OneMobile automatically detects the user's location and displays a list of the bank branches nearest to them through a familiar Google Maps display using the latest web technologies, while alleviating the need for apps to be installed on the user's device.
TimeTrade Systems, Inc. Unifies Online Appointment Scheduling Across Apple, Microsoft, and Google Calendar Clouds
Aug 1 12
TimeTrade Systems, Inc. announced a major upgrade of its TimeTrade product suite to include support for appointment setting for users of Apple's Mac computers and Apple mobile devices including iPad and iPhone. This new release fully integrates iCal, Outlook, and Google personal calendars and allows these calendars to interconnect and offer coordinated real-time online scheduling availability and personal published availability simultaneously for everyone in a company or on a business team. TimeTrade enables businesses to offer 24/7 staff availability to prospects and customers on a managed basis. TimeTrade lets individuals and business teams publish their time availability for online access while at the same time keeping their personal iCal, Outlook, or Google calendars private and controlled. Appointments are offered through e-mails, websites, and social media, then automatically confirmed and synced to the calendar of the right person. TimeTrade also co-ordinates and synchronizes time availability on a pooled basis by monitoring calendars in real time and offering up to the second availability for members of businesses or social networks. Available from the Apple iTunes App store, TimeTrade's new TimeTrade Mobile(TM) iPhone App makes TimeTrade mobile and integrates with location-based social networking apps.
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