Internet Software and Services
Company Overview of NexxLinx, Inc.
NexxLinx, Inc. provides cloud-based business process outsourcing and marketing services. It designs custom solutions for inbound and outbound customer care, telemarketing and data collection, help desk, e-mail processing, live Web and voice interaction, and back-end data processing. The company also provides multichannel communication, customer retention, inbound sales conversion, government contact center, back office support, technical support, and fulfillment services. It serves publishing, media/entertainment, cable TV, telecommunication, financial service, e-commerce, retail, government, technology, marketing service, and electronic (video) gaming companies in the United States and inte...
3565 Piedmont Road NE
Atlanta, GA 30305
Founded in 1997
Key Executives for NexxLinx, Inc.
Chief Executive Officer and President
Chief Information Officer
Chief Human Resource Officer
Senior Vice President of Sales
Compensation as of Fiscal Year 2013.
NexxLinx, Inc. Key Developments
NexxLinx, Inc. and IntegraCore LLC Launch Joint Venture Integralinx to Offer Single-Source Solutions for Business Process Needs
Jun 12 13
NexxLinx, Inc. and IntegraCore LLC announced their strategic joint venture, IntegraLinx, an all-in-one supply and support chain services company established to enable customers to leverage the core strengths of two industry leaders. IntegraLinx represents the next step in the strategic partnership NexxLinx and IntegraCore formed in June, 2012. The partnership was established to capitalize on opportunities to integrate the services of both companies, in order to improve both logistics and offer customers new options to compete more effectively. Powered by the integration of IntegraCore's facility and infrastructure with NexxLinx's cloud-based contact management system, NexxPhase, IntegraLinx helps companies boost customer service satisfaction and efficiency out of the gate. NexxPhase applies data points and business rules to customer service calls in order to quickly route them to the correct representative in the supply management and fulfillment chain.
NexxLinx, Inc. Announces Executive Changes
Mar 20 12
Nicholas (Nick) Farsi has been named Chief Information Officer at NexxLinx. Nick will succeed Rob Hornbuckle, who is taking the CTO position at NexxPhase, subsidiary of NexxLinx. Prior to joining NexxLinx, Farsi served as an Executive Mentor with Advance Technology Development Center of Georgia Technology Institute, and has been CIO or held senior leadership roles at many public and private organizations, including AT&T, VeriSign, Rallient Technology Inc., Atlanta Housing Authority and Interland.
NexxLinx, Inc. Provides Software to Improve First Call Resolution and Reduce Transaction Times
Feb 28 12
A personal and business Finance Publication has recently improved the end-to-end customer experience for their subscribers. Using an Enterprise mash-up application from NexxLinx, Inc. This technology gives the benefit of a modern, custom CRM system, at a fraction of the time and cost and with no impact to legacy systems. With a unified desktop, clients will be able to complete transactions 10% faster, with better first call resolution. Enterprise mashups can be a creative way to deliver the process changes and rapid improvements necessary to meet the needs of today's consumer.
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