ACN has launched its revolutionary VoIP Phone Service with Video Phone in Puerto Rico. VoIP phone service is the newest advancement in telecommunication tools. It uses the customer's broadband computer connection to channel telephone calls. ACN Digital Phone Service utilizes VoIP technology and saves customers money with free calls to the U.S., Puerto Rico and Canada for a low monthly rate. Each customer has their own phone number, which can be the same one they've already got if they switch to ACN Digital Phone Service.

ACN Inc. announced the upcoming consolidation of all U.S. operations to its new World Headquarters Campus in Concord, N.C., just outside Charlotte. The move creates employment opportunities in several fields. Not all of the company's existing employees are able to relocate; therefore positions are available in all areas including Finance, Human Resources, Billing, Digital Phone Operations, Information Technology (IT), Application Development, Customer Care, Training and other departments.