July 12, 2014 5:23 AM ET

Software

Company Overview of Thunderhead Ltd.

Company Overview

Thunderhead Ltd. provides customer experience and enterprise engagement solutions. It offers enterprise solutions, including ONE communicate that enable businesses to transform customer engagement across sales and customer service touch points; ONE Connect, a Software as a Service (SaaS) solution for new marketing landscape that helps brands to engage with their customers across various touch points, manage their journeys, humanize digital interactions, foster deeper relationships, and increase customer insight; ONE Collaborate, an enterprise engagement solution that allows users to deliver multi-party documents through structured collaborative working; and NOW platform that enables users to...

4th Floor

Ingeni Building

17 Broadwick Street

Soho

London,  W1F 0DJ

United Kingdom

Founded in 2001

Phone:

44 2074 945000

Fax:

44 2074 945001

Key Executives for Thunderhead Ltd.

Founder and Chief Executive Officer
Chief Financial Officer
Senior Vice President of Global Alliances
Head of Canberra Office
Head of Melbourne Office
Compensation as of Fiscal Year 2014.

Thunderhead Ltd. Key Developments

Thunderhead.com Expands Omni-Channel Cloud Engagement with One Engagement Hub Innovation

Thunderhead.com has announced the release of its bulk generation capability for high volume customer communications as an integrated component of its ONE Engagement Hub. Thunderhead.com enables CMOs and leaders of customer experience and customer service in enterprises to connect real-time adaptive digital conversations and bulk content in context, and all managed from the cloud. Organizations that rely on delivering millions of outbound communications each month to their customers need to join up these interactions as part of the overall customer journey, ensuring that every customer conversation, whether service or marketing, contributes to increasing customer engagement, driving increased retention and lifetime value. The bulk generation capability from Thunderhead.com's ONE Engagement Hub not only enables these large volumes of personalized communications to be assembled but also connected with real-time customer data across all touch points to deliver a seamless omni-channel customer experience as part of a connected customer journey. With this expanded capability, customers that require high-volume email and print capability can now transform their traditional on premise customer communications management (CCM) function into a customer engagement strategy that contributes to top line revenue growth.

Thunderhead.com Appoints Danny Rippon as Chief Solutions Officer

Thunderhead.com has announced the appointment of Danny Rippon as Chief Solutions Officer. As Chief Solutions Officer, Danny will be responsible for Thunderhead.com's go-to-market strategy, which includes partner and alliances, product marketing, sales enablement and value consulting. Previously, Danny held a number of senior positions at Oracle and Siebel, and most recently he was the Director of Business Development, at SapientNitro.

Nautilus Insurance Group Selects Thunderhead.com's ONE Engagement Cloud Communication Solution

Nautilus Insurance Group has selected Thunderhead.com's Communicate solution from the ONE Engagement Cloud to improve productivity and build customer engagement. Part of Thunderhead.com's ONE Engagement Cloud, the Communicate solution will be used by Nautilus to create and collaborate on policy documents in an effort to boost agent efficiency while maintaining accuracy. The Communicate solution represents a flexible, SaaS-based solution that Nautilus will be able to roll out across its external work force via the cloud. Thunderhead.com's ONE Engagement Cloud enables businesses to transform sales and service experiences at customer touchpoints with contextually relevant, accurate and personalized communications that support long-term customer engagement.

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