Company Overview

Q-Max Systems Ltd. develops and installs workforce management systems in the United Kingdom and internationally. It offers Q-Max workforce Management System, a day to day management tool that allows contact centre managers to calculate in advance the number of staff required to respond to customer demand; Q-Max Agent Adherence, which enables contact centre managers to monitor and manage agent performance in real time; and data access toolkits. The company also provides Q-MaxPlus products that incorporate Web-hosted products, including Q-Me for queue management and Q-Scope for strategic planning; and automatic call distributors supported solutions. Its software enables customer contact centre...

Q-Max Systems Ltd. develops and installs workforce management systems in the United Kingdom and internationally. It offers Q-Max workforce Management System, a day to day management tool that allows contact centre managers to calculate in advance the number of staff required to respond to customer demand; Q-Max Agent Adherence, which enables contact centre managers to monitor and manage agent performance in real time; and data access toolkits. The company also provides Q-MaxPlus products that incorporate Web-hosted products, including Q-Me for queue management and Q-Scope for strategic planning; and automatic call distributors supported solutions. Its software enables customer contact centres to establish measurable goals, develop long-term staffing plans, deploy resources, manage employee performance, evaluate results, and implement on-going improvements. The company was incorporated in 1992 and is based in Moreton in Marsh, United Kingdom. As of October 6, 2009, Q-Max Systems Ltd. operates as a subsidiary of Netcall plc.

Key Executives for Q-Max Systems Ltd.

Similar Private Companies By Industry

Recent Private Companies Transactions