Internet Software and Services
Company Overview of 24/7 Inc.
24/7 Inc., a consumer experience company, provides software solutions and services for customers in the United States and internationally. Its solutions include Predictive Experience (PX) platform, which delivers solutions across online, speech, and mobile channels; PX Online that monitors visitor behavior, detects difficulties, and leads customers; PX Speech, which automates calls; PX Mobile that allows applications on smartphone and tablet devices to automate customer journeys; and PX Assist, which provides the intelligent interaction platform for live chat and voice assistance. The company delivers its applications as cloud-based services. It serves customers in communications, financial ...
910 East Hamilton Avenue
Campbell, CA 95008-0610
Founded in 2000
Key Executives for 24/7 Inc.
President of Canadian Operations
Compensation as of Fiscal Year 2012.
24/7 Inc. Key Developments
24/7 Inc. Continues International Expansion with Move into Spacious New Offices in London
Oct 30 12
24/7 Inc. has continued its international expansion with a move into spacious new offices in London. 24/7 works with some of European companies to provide a more predictive customer experience to suit modern service expectations.
Microsoft Corporation Teams Up with 24/7 Inc. for Customer Service Software
Feb 7 12
Microsoft Corporation has entered into a broad partnership with 24/7 Inc. that the companies expect will yield a superior cloud based platform that large companies can use to better address their customers’ needs. As part of the deal, 24/7 Inc. will get access to Microsoft’s TellMe speech-recognition and interactive self-service, which will get integrated into 24/7’s Predictive Experience products, such as Px Online for Web self-service customer attention, the Px Speech voice based customer service tool and Px Mobile for mobile device based support.
24/7 Customer, Inc. Appoints Mike Hughes as its Managing Director for Europe
Jun 23 11
24/7 Customer, Inc. appointed Mike Hughes as its managing director for Europe. Mr. Hughes will be leading 24/7 Customer's strategy, sales and client engagements for Europe. Mr. Hughes joins 24/7 Customer, Inc. with over 20 years of rich experience in customer management, change leadership and IT. He has held several leadership positions, including CEO, Orange India Services Ltd; Vice President, Customer Service and Vice President, Transformation at Orange/FT Group; as well as Managing Director at BskyB.
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