May 22, 2013 11:21 PM ET

Internet Software and Services

Company Overview of 24/7 Inc.

Company Overview

24/7 Inc., a consumer experience company, provides software solutions and services for customers in the United States and internationally. Its solutions include Predictive Experience (PX) platform, which delivers solutions across online, speech, and mobile channels; PX Online that monitors visitor behavior, detects difficulties, and leads customers; PX Speech, which automates calls; PX Mobile that allows applications on smartphone and tablet devices to automate customer journeys; and PX Assist, which provides the intelligent interaction platform for live chat and voice assistance. The company delivers its applications as cloud-based services. It serves customers in communications, financial ...

Detailed Description

910 East Hamilton Avenue

Suite 240

Campbell, CA 95008-0610

United States

Founded in 2000

Phone:

650-385-2247

Fax:

408-377-7247

www.247customer.com

Key Executives for 24/7 Inc.

Co-Founder
Age: 44
Co-Founder
Chief Financial Officer
Age: 47
President of Canadian Operations
Age: 43
Chief Legal Advisor
Compensation as of Fiscal Year 2012.

24/7 Inc. Key Developments

24/7 Inc. Continues International Expansion with Move into Spacious New Offices in London
Oct 30 12

24/7 Inc. has continued its international expansion with a move into spacious new offices in London. 24/7 works with some of European companies to provide a more predictive customer experience to suit modern service expectations.

Microsoft Corporation Teams Up with 24/7 Inc. for Customer Service Software
Feb 7 12

Microsoft Corporation has entered into a broad partnership with 24/7 Inc. that the companies expect will yield a superior cloud based platform that large companies can use to better address their customers’ needs. As part of the deal, 24/7 Inc. will get access to Microsoft’s TellMe speech-recognition and interactive self-service, which will get integrated into 24/7’s Predictive Experience products, such as Px Online for Web self-service customer attention, the Px Speech voice based customer service tool and Px Mobile for mobile device based support.

24/7 Customer, Inc. Appoints Mike Hughes as its Managing Director for Europe
Jun 23 11

24/7 Customer, Inc. appointed Mike Hughes as its managing director for Europe. Mr. Hughes will be leading 24/7 Customer's strategy, sales and client engagements for Europe. Mr. Hughes joins 24/7 Customer, Inc. with over 20 years of rich experience in customer management, change leadership and IT. He has held several leadership positions, including CEO, Orange India Services Ltd; Vice President, Customer Service and Vice President, Transformation at Orange/FT Group; as well as Managing Director at BskyB.

Similar Private Companies By Industry

Company Name Region
crowdSPRING, LLC United States
Webgility, LLC United States
ScanAps United States
Stremor Corp. United States
AKA Enterprise Solutions United States

Recent Private Companies Transactions

Type
Date		 Target
Merger/Acquisition
May 14, 2013 		Shopalize, Inc.
Report Data IssueReport Data Issue
 

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
NYC2012, Inc. United States
Bertelsmann AG Europe
Lawyers Committee for Civil Rights Under Law United States
Rush University United States
Greater Houston Partnership United States

Post a JobJobs

View all jobs

Sponsored Financial Commentaries

Sponsored Links

Report Data Issue

To contact 24/7 Inc., please visit www.247customer.com. Company data is provided by Capital IQ. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at bwwebmaster@businessweek.com.

Close