Diversified Consumer Services
Company Overview of RelayRides, Inc.
RelayRides, Inc. engages in neighbor-to-neighbor car sharing business in the United States. The company operates as a car sharing marketplace, and connects people who need a car with vehicle owners whose rides would otherwise be sitting idle. The company was founded in 2010 and is based in San Francisco, California.
463 Bryant Street
San Francisco, CA 94107
Founded in 2010
Key Executives for RelayRides, Inc.
Founder and Chief Community Officer
Vice President of Product Amid Accelerated Growth and Continued Expansion
Compensation as of Fiscal Year 2013.
RelayRides, Inc. Key Developments
San Francisco International Airport Announces Agreement with RelayRides
Nov 26 13
The San Francisco International Airport (SFO) announced an agreement with RelayRides to allow the business to operate legally at the Airport. This represents the first such agreement between at a major airport in the United States. The agreement is timed perfectly for the busy holiday travel season, offering customers the ability to park for free while making their personal vehicle available for rental during their travels. SFO officials expect over 1.2 million travelers to pass through SFO during the Thanksgiving travel period.
New York State Department of Financial Services Orders RelayRides to Suspend Service in New York State, Issuing A Cease and Desist Letter
May 16 13
New York State Department of Financial Services ordered RelayRides, Inc. to suspend service in New York state, issuing a cease and desist letter to the company, alleging 'repeated false advertising and violation of insurance law' and 'putting the public at risk.' The agency also issued a consumer alert, warning New Yorkers that the insurance that RelayRides offers is 'illegal and inadequate,' which could leave consumers personally financially liable for an accident. The company said that consumers would not be responsible for out-of-pocket expenses if cars are stolen or are in accidents. The investigation is ongoing, and the state has demanded RelayRides provider, Hudson Insurance Company, turn over all information about its business dealings with RelayRides. 'RelayRides sold New Yorkers a false bill of goods,' said Benjamin M. Lawsky, Superintendent of Financial Services, in a statement. 'Despite RelayRides' assurances to the contrary, their New York customers could get left holding the bag financially for an accident.' The relationship between car sharing companies like RelayRides and Getaround and traditional insurers has been contentious. Geico has already re-written its policies to specifically ban car-sharing, while others, like Allstate, have warned that such behavior could put current coverage in jeopardy. RelayRides will insure consumers for up to $1 million in the event of an accident. But questions regarding the messiness of insurance liability became even more pronounced during a court case filed last February, when a Boston driver was killed while driving a RelayRides car, seriously injuring four others in a collision with an oncoming car. The cease and desist announcement comes one day after RelayRides acquired competitor Wheelz for an undisclosed amount. CEO Andre Haddad offered this comment in a company blog post: Innovation, by its nature, does not always fit within existing structures.
RelayRides, Inc. Names Scott Kinzie as Vice President of Marketing and Tom Wang as Vice President of Product
Jan 22 13
RelayRides, Inc. announced that Scott Kinzie and Tom Wang have joined the company as Vice President of Marketing and Vice President of Product, respectively. Following a banner year for the company, in which the San Francisco-based startup further reinforced its category leadership with a nationwide launch through its exclusive partnership with General Motors, Kinzie and Wang join to facilitate the brand's expansion and growth of in 2013. In his role, Kinzie will be responsible for building RelayRides' overall brand awareness through innovative and scalable marketing campaigns, customer engagement and conversion strategies. As consumers increasingly tap into the collaborative consumption model to gain access to mobility while avoiding high costs of ownership, Kinzie and his team will look to further communicate the accessibility, environmental and financial benefits of peer-to-peer car sharing to a mass audience. Wang will be responsible for the end-to-end consumer experience and providing world-class community tools to facilitate car sharing within the growing company's marketplace. With growing awareness of RelayRides' unique value and selection, Wang and his team will focus on new innovations in car discoverability, reputation systems and expansion into new platforms. The company will tap into Mr. Kinzie's talent as a forward-thinking brand strategist, most recently overseeing global marketing functions across 22 markets as the Chief Marketing Officer of Babycenter.com. Prior to his time at Babycenter.com, Mr. Kinzie also served as creative director at Public Engines and Ancestry.com. Both executives will report directly to Andre Haddad, the company's Chief Executive Officer.
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