eautoclaims inc (EACC) Details

eAutoclaims, Inc. provides Internet-based vehicle collision claims services for insurance companies, managing general agents, third party claims administrators, and self-insured automobile fleet management companies in the United States. It accepts assignment of claims from the customers and provides vehicle repairs through a network of repair shops. The company also provides online systems to connect clients with service providers of estimates, audits, and claims administration services. It offers eJusterSuite application, a one call contact center solution that enables insurance adjusters to take the first notice of loss and dispatch the assignment to the appraisal source of their choice through geographical proximity algorithms. The eJusterSuite allows carriers to manage appraisal assignments, monitor performance of appraisal sources through various metrics, and includes access to service partners for rental car procurement, assignment to salvage vendors, police report pick-up services, and various other service partners used by insurance adjusters. The company also provides AuditPro product, an estimate-auditing program, which allows an insurance company to create specific auditing guideline profiles based on state, county, zip, appraisal source, and a multitude of other environmental elements. In addition, it offers various outsourcing solutions, including centralized accident reporting; copies of accident reports; identifying the appropriate network repair facility and directing the policyholder to such facility; delivering repair estimates and photographs/digital images of damage to any location; auditing claims by in-house physical damage experts; assigning independent field appraiser; delivering parts and materials; computerized tracking and follow-up system; and replacement rental vehicles. The company, formerly known as eAutoclaims.com, Inc., was founded in 1995 and is based in Oldsmar, Florida.

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