Last 37.75 GBp
Change Today +0.25 / 0.67%
Volume 239.8K
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As of 11:39 AM 04/17/14 All times are local (Market data is delayed by at least 15 minutes).

eckoh plc (ECK) Snapshot

37.50 GBp
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37.50 GBp
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37.75 GBp
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37.50 GBp
52 Week High
04/1/14 - 41.25 GBp
52 Week Low
05/15/13 - 14.38 GBp
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Average Volume 10 Days
0.0034 GBp
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0.28 GBp
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Current Stock Chart for ECKOH PLC (ECK)

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eckoh plc (ECK) Details

Eckoh plc, together with its subsidiaries, provides speech recognition services and outsourced automated solutions for customer contact centers in the United Kingdom. The company offers multi channel solutions, such as EckohASSIST that utilizes natural language speech recognition to replace interactive voice response (IVR) menus; EckohADDRESS, which identifies and captures name and address information; EckohLOCATE that directs customers to stores or locations; EckohID&V, which identifies and verifies customers; EckohCOMMERCE that enables callers to order products and services; EckohINFO for real-time product and service information; EckohSURVEY, which creates and deploys automated questionnaires to customers, staff, and suppliers; and EckohSECURE that authenticates callers and customers using voice biometrics. It also provides IVR solutions that offer call routing, secure payment card industry data security standard (PCI DSS) compliant card payments, customer identification and verification, real-time information, customer data capture, customer surveys, and product and service ordering. In addition, it develops mobile solutions, such as smartphone and tablet applications, mobile Websites, and SMS and mobile Web services, as well as provides mobile messaging. Further, the company offers PCI DSS solutions, such as EckohPROTECT, a managed and hosted service that enables merchants to take payments over the phone; CallGuard, which eliminates sensitive card data from telephone conversations; EckohPAY, an automated payment solution that enables customers to make card payments through landline, Web, SMS, and smartphone; and EckohDONATE that collects donations over the phone, Web, and mobile. It serves customers in utilities, transport, outsourcing and logistics, public, financial services, retail, leisure and media, telecommunications, not-for-profit, and professional services sectors. Eckoh plc is headquartered in Hemel Hempstead, the United Kingdom.

94 Employees
Last Reported Date: 06/10/13

eckoh plc (ECK) Top Compensated Officers

Chief Executive Officer, Director and Member ...
Total Annual Compensation: 207.0K GBP
Group Finance Director, Company Secretary and...
Total Annual Compensation: 130.0K GBP
Compensation as of Fiscal Year 2013.

eckoh plc (ECK) Key Developments

Eckoh Plc Secures Three New Payment Contracts

Eckoh Plc announced three new contract wins for Eckoh's secure payment solutions. These three contracts, to supply of a range of Eckoh's secure payment products will allow the organizations to take payments in accordance with the Payment Card Industry Data Security Standards. Eckoh has been a level 1 accredited PCI DSS service provider, the higher level achievable, since 2010. These new contracts continue to reinforce Eckoh's market leading position in providing payment solutions in combination with broader customer service applications. The first contract, for three years, is with a FTSE100 logistics and parcel delivery company who is deploying the Eckoh payments solution across their UK network of 14 contact centers. This will allow their agents to take payments securely over the phone, it is anticipated that over 1m card transactions a year will be handled through the solution. The second contract, which is for up to five years is with a FTSE100 retail company. This is a framework agreement covering the provision of secure payment services to initially one company within the retail Group, however the contract offers the ability for other companies within the Group to be added over the course of the agreement. Initially around 500,000 card transactions a year are expected to be processed by Eckoh's solution. The final contract, for three years, is with a FTSE250 national supplier to the building industry. The Eckoh product will allow them to extend the hours that they are able to take payments to 24 hours a day, allowing their customers to settle their accounts at a time that is most convenient to them. All three contracts will go live during the first half of the new financial year and highlight the strong appeal Eckoh's products have with leading blue chip Companies.

Eckoh Plc Wins Contract

Eckoh Plc announced that two new three-year contracts have been secured and three significant clients have renewed their existing contracts. The first contract, with an international telecommunications provider, will manage customers globally, implementing a range of services from Eckoh's payment service portfolio to facilitate payments in multiple currencies and in multiple languages. The second contract, which was won following a competitive tender process, is with a leading payment service provider. As well as deploying a range of self-service applications to allow a greater proportion of customers to serve themselves, Eckoh will also be providing specialist contact centre services from its operation in Hemel Hempstead. Both of these agreements are expected to go live before the end of March 2014.

Eckoh Plc Reports Un-Audited Consolidated Earnings Results for the Six Months Ended September 30, 2013

Eckoh Plc reported un-audited consolidated earnings results for the six months ended September 30, 2013. For the period, the company reported total comprehensive expense of £701,000 or 0.32 pence per diluted share against total comprehensive income of £550,000 or 0.25 pence per diluted share in the corresponding period of 2012. The company reported revenues of £6.3 million, compared to £5.1 million, adjusted EBITDA was positive £1.24 million compared to £0.9 million, adjusted operating profit of £0.7 million compared to £0.5 million, loss from operating activities of £0.3 million against profit from operating activities of £0.4 million, loss before taxation of £1.4 million against profit before taxation of £0.4 million, net cash generated from continuing operating activities of £0.7 million compared to £0.4 million and purchase of property, plant and equipment of £73,000 compared to £243,000 in a year ago.


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