Last $5.01 USD
Change Today -0.11 / -2.15%
Volume 16.3K
EGAN On Other Exchanges
As of 4:30 PM 12/26/14 All times are local (Market data is delayed by at least 15 minutes).

egain corp (EGAN) Snapshot

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01/6/14 - $11.04
52 Week Low
10/23/14 - $3.99
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egain corp (EGAN) Details

eGain Corporation provides cloud-based and on-site customer engagement software solutions. The company offers eGain 11 applications for businesses to engage, acquire, and serve customers through various engagement channels. Its eGain 11 suite includes eGain Mobile that enables business to offer its eGain-enabled engagement options to mobile users through phone and tablet apps; eGain Social to monitor social networks; and eGain Community for creating and managing online communities or forums, community knowledge harvesting, and single-sourced publishing. The company’s eGain 11 suite also consists of eGain Offers, which helps businesses engage visitors on the company Website and Facebook fan pages; eGain Virtual Assistant for text and speech chat interactions; eGain Cobrowse, which enable phone and chat reps to show customers around the Website, help locate information, and hand-hold them during complex tasks; eGain Chat that enables Website visitors to conduct text and video chats with agents; eGain ClickToCall, which provide Website visitors to request a callback while browsing; and eGain SelfService that supports various self-service access options. In addition, its eGain 11 suite comprises eGain CaseManager, a case logging system; eGain Mail for processing inbound customer emails; eGain Knowledge, which empowers contact center agents with knowledge management; eGain SecureMessaging for secure and authenticated messaging between businesses and customers; and eGain Notify for managing and delivering automatic reminders, alerts, and updates at various stages of customer journey. Further, the company provides consulting, implementation, maintenance, support, and training services. It serves customers operating in the retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics industry sectors. The company was founded in 1997 and is headquartered in Sunnyvale, California.

681 Employees
Last Reported Date: 09/12/14
Founded in 1997

egain corp (EGAN) Top Compensated Officers

Co-Founder, Executive Chairman, Chief Executi...
Total Annual Compensation: $24.0
Chief Financial Officer and Principal Account...
Total Annual Compensation: $220.0K
Senior Vice President of Products and Enginee...
Total Annual Compensation: $200.0K
Compensation as of Fiscal Year 2014.

egain corp (EGAN) Key Developments

eGain Corporation Presents at Benchmark's Micro Cap Discovery One-on-One Conference, Dec-11-2014

eGain Corporation Presents at Benchmark's Micro Cap Discovery One-on-One Conference, Dec-11-2014 . Venue: The Palmer House Hilton, 17 E. Monroe, Chicago, IL 60603, United States.

eGain Seeks Acquisitions

eGain Corporation (NasdaqCM:EGAN) has filed a shelf registration in the amount of $26.66 million. eGain said, "We intend to use the net proceeds from the sale of the shares of common stock offered by this prospectus for general corporate purposes. General corporate purposes may include additions to working capital, financing of capital expenditures, repayment or redemption of existing indebtedness, and future acquisitions and strategic investment opportunities."

eGain Corporation Enters into A Credit Agreement with Wells Fargo Bank

On November 21, 2014, eGain Corporation entered into a Credit Agreement with Wells Fargo Bank, National Association, as administrative agent and the lenders party thereto. The Credit Agreement provides for the extension of revolving loans in an aggregate principal amount not to exceed $10.0 million, and a term loan in an aggregate principal amount not to exceed $10.0 million, but in each case limited by an amount not to exceed 60% of the Company's trailing twelve month recurring revenues from hosted, subscription and maintenance fees attributable to software, as calculated under the Credit Agreement. The obligations under the Credit Agreement mature on November 21, 2019. Loans borrowed under the Credit Agreement bear interest, in the case of LIBOR rate loans, at a per annum rate equal to the applicable LIBOR rate, plus 4.75%. Loans borrowed under the Credit Agreement that are not LIBOR rate loans bear interest at a per annum rate equal to (i) the great of (A) the Federal Funds Rate plus 0.50%, (B) the one month LIBOR rate plus 1.00% per annum, and (C) the rate of interest announced, from time to time, by Wells Fargo Bank, National Association as its prime rate," plus (ii) 3.75%. The company will pay certain recurring fees with respect to the Credit Agreement, including servicing fees to the administrative agent. Prior to the first anniversary of the closing date of the Credit Agreement voluntary repayments of the Term Loan, voluntary permanent reductions of the commitment related to the Revolving Loans and certain mandatory prepayments are subject a prepayment premium of 1.0% of the amount prepaid or reduced.


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