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integrated research ltd (IRI) Snapshot

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52 Week High
01/10/14 - A$1.20
52 Week Low
10/17/13 - A$0.87
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integrated research ltd (IRI) Details

Integrated Research Limited engages in the design, development, implementation, and sale of systems and applications management computer software for business-critical computing, and unified communication networks and payment networks primarily in Australia, the Americas, Europe, and the Asia Pacific. It offers PROGNOSIS, an integrated suite of monitoring and management software designed to allow an organization’s technical personnel operational insight into their HP NonStop, distributed system servers, unified communications and payment environments, and the business applications that run on these platforms. The company provides unified communications solutions for enterprises, small and medium businesses, service providers, Avaya, Cisco, Microsoft, and contact centers; payments solutions to manage payments environments including ATM and POS hardware, financial applications and transaction monitoring, and customized or in-house developed platforms; infrastructure solutions to manage cross-platform technologies comprising HP NonStop, Windows, Unix, and Linux; and consulting services, such as implementation assistance, customization services, and specialized data integration services. Its Prognosis also offers financial transaction management for ATM, POS, phone, Internet or mobile banking, stock trading, and other financial transaction applications. The company sells and supports its products through sales offices, as well as through a distribution network consisting of resellers, systems integrators, and service providers. It serves stock exchanges, banks, credit card companies, telecommunications companies, computer companies, hospitals, airline manufacturers, as well as equities and financial services, managed services, healthcare, oil and power, retail, and technology industries. The company has strategic relationship with North American Communications Resource, Inc. Integrated Research Limited was founded in 1988 and is headquartered in North Sydney, Australia.

197 Employees
Last Reported Date: 02/20/14
Founded in 1988

integrated research ltd (IRI) Top Compensated Officers

Chief Financial Officer
Total Annual Compensation: A$303.9K
Chief Operations Officer
Total Annual Compensation: A$270.1K
President of Americas
Total Annual Compensation: A$410.9K
Gloabl Commercial Manager and Company Secreta...
Total Annual Compensation: A$185.9K
General Manager of Products & Alliances
Total Annual Compensation: A$223.4K
Compensation as of Fiscal Year 2013.

integrated research ltd (IRI) Key Developments

Integrated Research Ltd. Revolutionizes Contact Center Performance with New Prognosis Software

Integrated Research Ltd. announced new software designed to target major contact center system flaws capable of costing businesses considerable revenue and driving their customers to their competitors. The company unveiled call recording assurance in conjunction with a range of application performance management features in a new contact center version of its award-winning Prognosis(R) software. For the first time since Prognosis was released, Integrated Research has extended its contact center capabilities to manage the performance of applications such as voice recognition, call distribution, computer telephony integration, and outbound dialing systems. The Prognosis solution is already in successful implementation with a number of large enterprise customers and leading Service Providers. Presidio is a provider of professional, cloud and managed services for advanced IT solutions delivering managed services to over 600 U.S. and multinational clients. Businesses can now proactively resolve problems such as dropped calls, slow voice recognition response times and poor voice quality before they affect contact center services and availability. Delivered with Prognosis 10.1-the latest version of the Prognosis performance management software-Prognosis for Contact Center supports both Cisco and Avaya contact center platforms and is available immediately.

North American Communications Resource, Inc. Announces Enhanced Strategic Relationship with Integrated Research

North American Communications Resource, Inc. has announced an enhanced strategic relationship with Integrated Research. This relationship will enable NACR to utilize the IR Prognosis software-based solution in the NACR Ovation Managed Services and Cloud Services offerings. The company works closely with IR and other technology innovators to integrate the latest hardware, software, and applications into end-to-end multivendor solutions for diverse markets. NACR's comprehensive Ovation portfolio provides one source for customizable and prepackaged managed services - leveraging a proven methodology, three high-tech Network Operations Centers (NOCs), expert tools, and the skills of highly trained, professionals to proactively support complex communications infrastructures.

NACR Expands Ovation Managed Services Portfolio with Prognosis from Integrated Research

NACR announced an enhanced strategic relationship with Integrated Research (IR). This relationship will enable NACR to utilize the IR Prognosis software-based solution in the NACR Ovation Managed Services and Cloud Services offerings. By now utilizing Prognosis, a global leader in VoIP and unified communications (UC) performance and availability management software, NACR will gain operational efficiencies and provide additional value for Ovation customers. In addition, the synergies the company gains between software reselling and managed services business will provide customers with even more choice, flexibility, and investment protection.


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