Last $21.80 USD
Change Today -0.04 / -0.18%
Volume 152.2K
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As of 5:20 PM 07/24/14 All times are local (Market data is delayed by at least 15 minutes).

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11/27/13 - $25.77
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pegasystems inc (PEGA) Details

Pegasystems Inc. develops, markets, licenses, and supports software to automate complex, changing business processes in the United States and internationally. It provides PegaRULES Process Commander, a unified platform that enables clients to build enterprise applications; and purpose or industry-specific solutions to implement new processes, refine customer experiences, and bring new offerings, as well as provide customized or specialized processing for various customers, departments, geographies, or regulatory requirements. The company also offers Pega customer engagement solutions that provide marketing, sales, and service solutions to optimize sales processes and customer service interactions, as well as apply analytics to predict and adapt customer behavior. In addition, it provides decision management solutions for cross-sell/up-sell, retention, service recommendations, and collections help businesses deploy automated decision making; and predictive and adaptive analytics to support creation and enhancement of decision models. Further, the company offers Pega Application Mobility platform to build, manage, and deploy mobile applications; Pega Cloud to create and deploy software applications using an Internet-based infrastructure; and implementation, consulting, training, and technical support services. Pegasystems Inc. markets its software and services primarily through its direct sales force to financial services organizations, healthcare organizations, insurance companies, communications and media organizations, government agencies, life sciences organizations, and manufacturing and high technology industries, as well as other industries, such as energy, transportation, retail, travel, and other services. It has strategic alliance with Mindtree Limited to develop Business Process Management solutions. The company was founded in 1983 and is based in Cambridge, Massachusetts.

2,627 Employees
Last Reported Date: 02/25/14
Founded in 1983

pegasystems inc (PEGA) Top Compensated Officers

Founder, Chairman and Chief Executive Officer
Total Annual Compensation: $400.0K
Chief Financial Officer, Chief Administrative...
Total Annual Compensation: $330.0K
Senior Vice President of Pega Consulting
Total Annual Compensation: $349.8K
Senior Vice President of Engineering
Total Annual Compensation: $319.8K
Senior Vice President of Sales
Total Annual Compensation: $470.2K
Compensation as of Fiscal Year 2013.

pegasystems inc (PEGA) Key Developments

Study Group International to Deploy Pegasystems Technology

Study Group International announced that it will deploy Pegasystems technology to streamline the management of its global admissions system in the second half of 2014. Currently in the project development stage, the roll out of Pegasystems' BPM cloud solution will support Study Group's overarching objective of refocusing the business on its most important asset -- the student. The cloud solution will first be deployed in Study Group's Australian Admissions centre, before being extended to its US and UK operations. As a business with a global footprint which operates around the clock, Study Group cannot afford to be unavailable when a student, agent or parent has a question. This increasing challenge and a drive to become a more responsive, student centric organisation cannot be understated. Study Group offers diverse range of pre-enrolment courses, and also manages the complexities involved in working with the admissions process of numerous prestigious education facilities around the world. As a result, Study Group required a more agile solution which would enable the business to respond to increased demand and changes in enrollment procedures in near real-time. Study Group selected Pega's agile cloud platform to handle the myriad of variables involved with visa and course qualification eligibility, as well as the availability of placement within courses in an extremely complicated network of 50,000 students from 145 countries and 48 university campuses in dozens of countries. Pega's solution is flexible enough to adapt to the changing laws and regulations in the education sector of the countries that the Study Group operates in. It will also provide Study Group with valuable insights for ensuring students are matched to the right course for their individual needs based on the admission requirements of their chosen education facility and qualification. It will also allow for a higher degree of personal counselling by freeing the admissions staff to focus on the required outcomes of students, rather than the admission process itself. The Pega-developed, cloud-based BPM solution will enable all interactions with students to be efficient, effective, error free, and above all consistent across the many countries that Study Group operates in. Additionally, as the platform is cloud based, Study Group anticipates the deployment will be completed within three days.

Pegasystems Inc Appoints Anne Warner as General Counsel and Chief Compliance Officer

Pegasystems Inc. announced the company has appointed Anne Warner to the position of General Counsel and Chief Compliance Officer. Ms. Warner will be responsible for leading Pegasystems' global legal and compliance groups. Ms. Warner has more than 20 years of experience as in-house counsel and is an expert at taking businesses global. She was previously Executive Director and International Counsel at Alexion Pharmaceuticals in Cheshire, Conn.

Pegasystems Inc. Announces Enhancements to its Customer Process Manager for Healthcare Solution

Pegasystems Inc. announced enhancements to its Customer Process Manager for Healthcare (CPM-HC) solution that enhance service delivery to members and providers, and improve the user experience. The solution can be leveraged by healthcare payers to increase customer satisfaction and sales opportunities, and facilitate the entry into new markets. Key new features and benefits for healthcare payers include: Enhanced Member Composites - Access to comprehensive member information plus a new message and alerts capability provide a better guided interaction for agents and an improved customer experience for members. Distinct Provider and Practitioner Relationship Management - Expanded data models and workflows provide faster access to critical information from provider organizations and individual clinical practitioners to drive higher quality patient care. Social Interactions - Social interactions can be installed and added to the agent portals to enhance visibility of relevant customer tweets and Facebook posts. A tab combines both Twitter and Facebook posts, providing agents with more visibility and more effective management of customer social interactions. The enhanced solution enables healthcare insurers to better navigate the turbulence of health reform, rising consumerism, and quality of care initiatives. Many payers are facing these critical challenges with inflexible and outdated CRM solutions that are unable to handle the complexity of the healthcare industry and hamper their ability to deliver consistently high-quality and differentiated customer service. Pega's CPM-HC helps payers better engage with members, simplify work for staff, and effectively change as their business changes. The ability to create consistent omni-channel user experiences (UX) through "design once-deploy everywhere" models reduces operational costs and provides users with a consistent experience regardless of device or operating system. The solution enables payers to capitalize on newer technologies and communicate via the preferred channels of their members and providers. Capabilities include an omni-channel UX that opens payers' applications to mobile and social channels with consistent, attractive and intuitive experiences across all channels. Additionally, Pega Live Data simplifies the use of data in business processes, ensuring that agents have access to the right data, in the right place, at the right time. New case lifecycle management capabilities intuitively mirror the way agents and executives approach opportunities to increase efficiency and production.


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