Rackspace Adds Support for MariaDB and Percona Server
Jul 28 14
Rackspace expanded its managed cloud services adding MariaDB and Percona Server, two open source variants of the popular MySQL database, to the list of databases it supports. Rackspace built support for these new databases in response to demands from application developers. Both MariaDB and Percona Server are gaining in popularity as part of common web-application stacks. Rackspace offers support for MariaDB and Percona Server through Rackspace Cloud Databases. Each pre-configured database will operate on infrastructure optimized to provide high throughput and consistent performance along with redundant storage, power, and networking to provide for reliability. Customers can engage Rackspace specialists to monitor databases 24x7 and help them resolve issues.
Rackspace Announces OnMetal Cloud Servers General Availability and Pricing
Jul 24 14
Rackspace announced the general availability and pricing of OnMetal(TM) Cloud Servers an API-driven, single-tenant Infrastructure-as-a-Service offering. The product is designed for customers with rapidly growing infrastructure footprints who seek the agility and elasticity of cloud along with the simplicity and cost-efficiency of colocation. OnMetal Cloud Servers are built with an Open Compute design with no moving parts and provide enhanced reliability for large-scale applications. In addition, these servers are optimized for workloads at scale such as databases, low-latency caching and handling a large number of web requests. Product Highlights: OnMetal Compute - Features 10 cores and 32GB RAM. This flavor can power large-scale web servers, application servers, queue processors and load balancers. In recent SysBench benchmark testing, OnMetal Compute was approximately 14% faster than the tested virtualized counterpart. The OnMetal Compute flavor also performed nearly twice as fast as its tested virtualized counterpart in UnixBench testing. In addition, OnMetal Compute offers the higher number of cores per dollar versus comparable virtualized products. OnMetal Memory: Features 12 cores and 512GB RAM that can power caches, search indexes and in-memory analytics. This flavor is optimized for the most GB of RAM per dollar versus other comparable solutions. OnMetal I/O: Features 20 cores, 128GB RAM, 3.2TB PCIe flash drive, which can power large NoSQL data stores, traditional SQL databases and Online Transaction Processing (OLTP) applications. This flavor maximizes the number of database transactions per dollar. PostgreSQL benchmark (pgbench) showed nearly a 2x increase in transactions per second compared to the closest Rackspace comparable virtualized offering (Performance 2-120GB). Customers are billed by the minute and the prices below reflect the cost for an average month. OnMetal Cloud Servers are offered with Rackspace's two new Managed Cloud service levels: Managed Infrastructure and Managed Operations. Customers will automatically receive volume discounts if their total cloud compute usage exceeds $5,000 per month.
Rackspace Announces to Deliver Public Cloud Services on its Core Strength in Exceptional Customer Service
Jul 15 14
Rackspace announced a new strategy to deliver public cloud services to the market based on its core strength in exceptional customer service, known as Fanatical Support. The company's managed cloud strategy focuses on businesses and developers looking for a strong partner to help design, manage and scale their cloud operations. The company enhanced its managed cloud service levels and launched a more transparent service-based pricing model that represents a clear view of infrastructure pricing and emphasizes the value of Rackpace's cloud management expertise. In addition, Rackspace announced developer+, a new program for developers that offers essential services needed to build scalable applications. The program enables developers to easily sample Rackspace managed cloud services and Fanatical Support. Both service levels -- Managed Infrastructure and Managed Operations -- feature more services and expertise at lower total cost than companies would spend managing cloud operations on their own. Highlights includes Managed Infrastructure - This service level offers a package of benefits for customers that far exceed equivalent services from any other cloud provider. Customers will receive renowned Fanatical Support, which features architecture advisors, security guidance, code development assist, launch assistance, and 24x7 access to cloud engineers. Managed Operations - This service level provides customers with Fanatical Support and all the services included at the Managed Infrastructure level, plus additional proactive features such as a dedicated account manager, 24x7 availability monitoring and response, and management of common operating systems and application stacks. Rackspace offers two approaches to deliver its Managed Operations service level to customers. In one approach, Rackspace logs into the customer's servers to manage and, when necessary, help fix them. The other approach leverages Rackspace DevOps Automation Service, which manages a customer's infrastructure as code, to help it achieve faster deployments and streamlined operations. In addition, monitoring and enabling customers to have real-time visibility into their infrastructure is an essential part of the Rackspace Managed Cloud strategy. Customers on both managed cloud service levels will now receive Rackspace Cloud Monitoring at no charge. For Managed Operations customers, cloud engineers will also watch the customer's monitors and respond 24x7 to alerts. The company's enhanced service levels also provide additional value and offer a service level agreement that is not available with other providers. Customers on the Managed Operations service level will see SLA credits doubled, up to 100% of their fees for the affected components for that month's billing period. In addition, the company is highlighting the value it provides over unmanaged cloud providers by offering cloud deployment planning and the availability of proactive assistance included in all of its service levels. Managed Operations customers with planned high traffic events will be able to work with Rackspace to help design their managed cloud infrastructure to cope with the expected levels of traffic. In addition, Managed Operations customers will have access to a new SLA for these events. Now in limited availability, the SLA provides a 10x accelerated credit during these planned events for up to 200% of the customer's fees for the affected components during that month's billing period, subject to certain restrictions. The company's new pricing model applies to all new public cloud customers, and is optional for existing ones. It features more transparency by highlighting the price of cloud infrastructure as distinct from service and support. This model allows customers to more accurately compare the true cost of cloud infrastructure from provider to provider. For instance, Rackspace's Performance Cloud Servers start at 3.2c per hour for 1GB server. These include RAID 10 SSD, redundant components, and ECC RAM all running in highly reliable Rackspace data centers. It also delivers more clarity around all the services that Rackspace provides -- services that customers of unmanaged cloud providers have to obtain on their own by hiring engineers. Managed Infrastructure service level offers an hourly service level rate of $0.005/GB RAM, with a $50 per month minimum, plus standard infrastructure rates. Managed Operations service level offers an hourly service level rate of $0.02/GB RAM, with a $500 per month minimum, plus standard infrastructure rates. With this pricing model, customers will be able to see their infrastructure pricing in comparison to the market. The company also will continue to provide volume pricing discounts, so as a customer grows, the price of additional servers declines. These discounts are automatically applied. As a customer grows, its unit cost will decrease. Volume discounts range from 4% to 24% and will start at compute usage rates of $5,000 a month. The company's new developer+ program provides an infrastructure credit for a package of cloud services for a limited time. It is designed for developers who want to stay fast and lean and focus their engineering talent on building their app, rather than swelling their payroll with engineers who manage IT operations that don't differentiate their business. This program paves the way for customers to grow with Rackspace, and to understand and adopt its hybrid and specialized services. This program empowers developers not only to experience Rackspace's offerings, but to also build and scale out cloud applications leveraging the full Rackspace cloud portfolio, including the recently announced OnMetal(TM) product. For customers participating in the developer+ program, Rackspace will provide an Infrastructure credit, which can cover a Performance Cloud Server, a Cloud Load Balancer, Cloud Monitoring, Cloud Networks, Cloud Backups, Cloud Files, Cloud DNS and built-in Email as a Service via Mailgun, for example. In addition, developer+ customers will be able to consume all other Rackspace cloud services in any region at the adjusted infrastructure prices without the bundled service level rates. Developers will have access to public forums, IRC support, online documentation, direct access to Rackspace developers, alongside a fully redesigned developer portal. Developers are eligible to participate in this program for up to 12 months before transitioning to either the Managed Infrastructure or Managed Operations service levels. The developer+ program will be available to customers in late July.