radcom ltd (RAM) Details

Radcom Ltd. provides service assurance and customer experience monitoring solutions. The company offers its solutions for next-generation networks, including wireless and wireline. Its product line includes the Omni-Q, a next-generation probe-based service assurance solution that enables telecommunications carriers to carry out end-to-end voice and data quality monitoring, and to manage their networks and services, as well as supports a range of applications, including network troubleshooting, network quality monitoring, service quality monitoring, customer experience management, customer quality of service monitoring, and customer service level agreements monitoring. The company also offers QiCare, a customer care application that enables service providers to view subscriber reports and understand the subscribers’ behavior and the quality of services being used online; QVIP, an application that enables service providers to monitor and maintain satisfaction for the subscribers; QMyHandset, which enables identification of problematic handsets, and provides analysis of the cause of the problem; and the Performer family, an open platform supporting a range of test applications over various technologies. The company’s products facilitate network and service performance analysis, troubleshooting calls and sessions, and pre-mediation with an operational support system/business support system. It serves telecommunications service providers, labs of telecommunication service providers, and data communications and telecommunications equipment developers and manufacturers. The company sells its products directly, as well as through a network of independent distributors and independent representatives worldwide. RADCOM Ltd. was founded in 1985 and is headquartered in Tel-Aviv, Israel.

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