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nuance communications inc (SC2) Snapshot

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52 Week High
06/17/14 - €14.40
52 Week Low
11/27/13 - €9.55
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nuance communications inc (SC2) Details

Nuance Communications, Inc. provides voice and language solutions for businesses and consumers worldwide. It provides hosted and on-premise solutions services and services that support the clinical documentation through platforms to generate and distribute through the use of dictation and transcription features; clinical documentation improvement programs; and speech recognition solutions for radiology, cardiology, pathology, and related specialties enabling healthcare providers to dictate, edit, and sign reports without manual transcription. The company also offers mobile and consumer solutions comprising voice control and text-to-speech solutions; dictation applications; predictive text technologies; mobile messaging services; and dictation, Web search, and voicemail-to-text services for use in phones, cars, tablets, desktop and portable computers, personal navigation devices, and other consumer electronics. In addition, it provides customer service business intelligence and authentication solutions, such as speech recognition, natural language understanding, text-to-speech, voice biometrics, and virtual assistants and analytics for the telecommunications, financial services, travel, entertainment, and government sectors to support, understand, and communicate with customers. Further, the company offers document imaging, print management, and PDF solutions to printer manufacturers, home offices, small businesses, and enterprise customers; and software development toolkits to independent software vendors, as well as licenses its software to printer manufacturers. Nuance Communications, Inc. markets and sells its products through direct sales force and a network of resellers, and its e-commerce Website. The company was formerly known as ScanSoft, Inc. and changed its name to Nuance Communications, Inc. in October 2005. Nuance Communications, Inc. was founded in 1992 and is headquartered in Burlington, Massachusetts.

12,000 Employees
Last Reported Date: 11/29/13
Founded in 1992

nuance communications inc (SC2) Top Compensated Officers

Chairman and Chief Executive Officer
Total Annual Compensation: $800.0K
Chief Financial Officer and Executive Vice Pr...
Total Annual Compensation: $450.0K
Executive Vice President of Corporate Strateg...
Total Annual Compensation: $375.0K
Compensation as of Fiscal Year 2013.

nuance communications inc (SC2) Key Developments

TalkTalk Telecom Group PLC Selects Nuance Communications, Inc.'S Nuance Natural Language Call Steering Solution

Nuance Communications, Inc. has announced that TalkTalk Telecom Group PLC has selected the Nuance Natural Language Call Steering solution. Customers calling in to TalkTalk for assistance can now simply speak naturally when prompted by the interactive voice response (IVR) system to immediately be routed to the most appropriate contact center agent, improving customer satisfaction with faster, easier service. TalkTalk partnered with Nuance to personalize the customer experience and reduce unnecessary call transfers and call times, putting an end to customer frustration. Nuance's Call Steering enables callers to use their own words to express the reason for their call.

Nuance Communications, Inc.'s Swype Keyboard Launches on the App Store

Nuance Communications, Inc. announced that Swype keyboard is now available for iPhone, iPad and iPod touch users who have downloaded iOS 8. Swype's continuous touch technology lets users effortlessly glide their finger from one letter to the next - with words and phrases appearing as they go. Swype for iPhone, iPad and iPod touch also features: Quick and Easy Punctuation: Users can enjoy built-in Swype gestures to enter punctuation and symbols for an intuitive and accurate typing experience; Next Word Prediction: With advanced next word prediction, Swype users will enjoy a natural, proactive text input experience; Adaptive, Learning Vocabulary: Swype learns the words and phrases users use the most so they automatically appear as people input text. So the more it is used, the smarter Swype gets; Themes: Five themes will be available at launch to give users the option to personalize their Swype experience; and Broad Language Coverage: Swype for iPhone, iPad and iPod touch will include language support for English, French, Italian, German and Spanish - more on the way! Swype is available for a special price of $0.99 from the App Store on iPhone, iPad and iPod touch.

ING Netherlands Leverages Nuance's Nina

Nuance Communications, Inc. announced that ING Netherlands has turned to Nuance's voice and artificial intelligence (AI) technologies to power Inge, the new voice feature of ING Netherlands' mobile banking app. ING Netherlands is leveraging Nuance's Nina, the intelligent virtual assistant for customer service, to offer an innovative, simple and hands-free alternative for their customers to do mobile banking. With the addition of Inge to the ING mobile app, ING customers will be able to simply speak via a human-like conversational interface to control the mobile banking app. ING Netherlands is the first bank to offer such a voice-controlled mobile app in Europe, with the new release being made available in mid-September. Inge uses the capabilities in Nuance Nina, a platform that enables intelligent natural language understanding (NLU) and text-to-speech interfaces for mobile apps. ING Netherlands customers can engage in a natural conversation in order to more easily and efficiently conduct their mobile banking transactions, as opposed to tapping through multiple menus and screens on their mobile devices. The feature gives them the opportunity to check for example their balance or enter an account number by voice. Following the initial release, ING will update the app to also include Nuance voice biometrics to allow users to securely access the app through the unique sound of their voice. Nuance secure voice biometrics technologies replace PINs, making the mobile banking experience a fully hands-free and transformative experience.


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