support.com inc (SPRT) Snapshot

support.com inc (SPRT) Details

Support.com, Inc. provides cloud-based services and software solutions. Its Nexus Service Delivery Platform includes a unified workspace for support agents that combine remote support, guided and automated workflow, chat, telephony, ticketing, and order taking; real-time monitoring for supervisors; desktop client and subscriber portal; and foundation services, and business analytics and reporting. The company offers computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and security and support services to consumer markets; and computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, security and support services, and managed services, such as server and network monitoring and maintenance to small business markets. The company also offers software products to maintain, optimize, and secure computers and mobile devices, including SUPERAntiSpyware software, a malware protection and removal software that detects and removes malware present on a PC; Cosmos software to maintain and optimize the performance of PCs; ARO software to improve PC performance; and Cosmos for Smartphones and Tablets software to maintain and optimize the performance of Android devices. In addition, it offers products for hard drive maintenance, and memory management and optimization. The company sells its software and services directly and through channel partners, including communication providers, retailers, technology companies, and others primarily in North America. Support.com, Inc. was founded in 1997 and is headquartered in Redwood City, California.

support.com inc (SPRT) Top Compensated Officers