Last $20.23 USD
Change Today +0.33 / 1.66%
Volume 91.1K
SYKE On Other Exchanges
Symbol
Exchange
NASDAQ GS
As of 2:50 PM 10/20/14 All times are local (Market data is delayed by at least 15 minutes).

sykes enterprises inc (SYKE) Snapshot

Open
$19.78
Previous Close
$19.90
Day High
$20.34
Day Low
$19.78
52 Week High
11/5/13 - $23.29
52 Week Low
11/4/13 - $18.16
Market Cap
885.8M
Average Volume 10 Days
229.4K
EPS TTM
$1.03
Shares Outstanding
43.8M
EX-Date
--
P/E TM
19.5x
Dividend
--
Dividend Yield
--
Current Stock Chart for SYKES ENTERPRISES INC (SYKE)

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sykes enterprises inc (SYKE) Details

Sykes Enterprises, Incorporated and its subsidiaries provide outsourced customer contact management solutions and services in the business process outsourcing arena primarily in the United States, Canada, Latin America, Australia, the Asia Pacific Rim, Europe, the Middle East, and Africa. The company’s customer care services comprise product information requests, describing product features, activating customer accounts, resolving complaints, cross-selling/up-selling, handling billing inquiries, changing addresses, claims handling, ordering/reservations, prequalification and warranty management, and providing health information and roadside assistance. Its services also consist of technical support services, such as handling inquiries regarding hardware, software, communications services, communications equipment, Internet access technology, and Internet portal usage; and customer acquisition services comprising inbound up-selling of its clients’ products and services. The company delivers its customer contact management services through phone, e-mail, social media, text messaging, and chat. In addition, it provides various enterprise support services, including technical staffing and outsourced corporate help desk services. Further, the company offers fulfillment services consisting of multilingual sales order processing through the Internet and phone, payment processing, inventory control, product delivery, and product returns handling. It serves Fortune 1000 companies, medium-sized businesses, and public institutions primarily in the communications, financial services, technology/consumer, transportation and leisure, healthcare, and other vertical industries. Sykes Enterprises, Incorporated was founded in 1977 and is headquartered in Tampa, Florida.

47,900 Employees
Last Reported Date: 02/20/14
Founded in 1977

sykes enterprises inc (SYKE) Top Compensated Officers

Chief Executive Officer, President and Execut...
Total Annual Compensation: $625.0K
Executive Vice President and General Manager ...
Total Annual Compensation: $400.0K
General Counsel, Executive Vice President and...
Total Annual Compensation: $306.3K
Chief Information Officer and Executive Vice ...
Total Annual Compensation: $289.8K
Compensation as of Fiscal Year 2013.

sykes enterprises inc (SYKE) Key Developments

Sykes Enterprises, Incorporated Announces Unaudited Consolidated Earnings Results for the Second-Quarter and Six Months Ended June 30, 2014; Revised Earnings Guidance for the Year Ending December 31, 2014; Provides Earnings Guidance for the Third Quarter Ending September 30, 2014

Sykes Enterprises, Incorporated announced unaudited consolidated earnings results for the second-quarter and six months ended June 30, 2014. Second quarter 2014 revenues were $320.5 million increased $15.8 million, or 5.2%, from $304.7 million in the comparable quarter last year driven largely by existing client programs across the communications, technology and transportation verticals. Second quarter 2014 diluted earnings per share increased 46.2% to $0.19 against $0.13 in the comparable quarter last year with the increase on a comparable basis driven by revenue growth and expense leverage. On a non-GAAP basis, second quarter 2014 diluted earnings per share increased 22.7% to $0.27 against $0.22 in the same period last year with the comparable increase driven by revenue growth and expense leverage. Income from operations was $10.427 million against $5.617 million a year ago. Income before income taxes was $9.713 million against $4.908 million a year ago. Net income was $8.337 million against $5.596 million a year ago. Net cash provided by operating activities was $23.186 million against $7.160 million a year ago. Capital expenditures were $12.530 million against $12.995 million a year ago. Non-GAAP income from operations was $15.021 million against $11.180 million a year ago. For the six months, the company reported revenue of $644.927 million against $605.979 million a year ago. Income from operations was $24.905 million against $15.494 million a year ago. Income before income taxes was $24.586 million against $14.626 million a year ago. Net income was $18.650 million or $0.44 per diluted share against $5.596 million or $0.28 per diluted share a year ago. Net cash provided by operating activities was $39.342 million against net cash used in operating activities of $5.653 million a year ago. Capital expenditures were $24.236 million against $26.061 million a year ago. Non-GAAP income from operations was $33.601 million or $0.58 per share against $26.187 million or $0.45 per share a year ago. The company provided earnings outlook for the third quarter ending September 30, 2014 and full-year ending December 31, 2014. For the full year, the company anticipates the updated revenue range of $1,310 million to $1,320 million against the previous business outlook range provided in May 2014 of $1,320 million to $1,335 million. Similarly, the Company now anticipates a non-GAAP diluted earnings per share range of $1.34 to $1.41 against the previous business outlook range of $1.45 to $1.54. The Company anticipates interest and other expense of approximately $1.9 million for the full year 2014, which includes interest expense related to the debt associated with the acquisition of Alpine Access. The updated interest and other expense amount excludes the potential impact of any un-forecasted future foreign exchange gains or losses in other expense; and the company anticipates a slightly lower effective tax rate for the full-year 2014 compared to projections provided in its May 2014 business outlook, with the decrease driven chiefly by a shift in the geographic mix of earnings to lower tax rate jurisdictions. Effective tax rate of approximately 25%; on a non-GAAP basis, an effective tax rate of approximately 27%. Diluted earnings per share in the range of $1.08 to $1.15. Capital expenditures in the range of $48.0 million to $50.0 million. For the quarter, the company expects revenues in the range of $328.0 million to $333.0 million, effective tax rate of approximately 25%; on a non-GAAP basis, an effective tax rate of approximately 27% and diluted earnings per share in the range of $0.28 to $0.31 and non-GAAP diluted earnings per share in the range of $0.34 to $0.37 and capital expenditures in the range of $18.0 million to $20.0 million. The Company anticipates interest and other expense of approximately $0.7 million for the third quarter.

Sykes Enterprises, Incorporated to Report Q2, 2014 Results on Aug 04, 2014

Sykes Enterprises, Incorporated announced that they will report Q2, 2014 results at 5:00 PM, Eastern Standard Time on Aug 04, 2014

Sykes Enterprises, Incorporated, Q2 2014 Earnings Call, Aug 05, 2014

Sykes Enterprises, Incorporated, Q2 2014 Earnings Call, Aug 05, 2014

 

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SYKE

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Valuation SYKE Industry Range
Price/Earnings 19.5x
Price/Sales 0.7x
Price/Book 1.3x
Price/Cash Flow 8.5x
TEV/Sales 0.5x
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