Last $21.05 USD
Change Today -0.03 / -0.14%
Volume 172.0K
SYKE On Other Exchanges
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As of 8:10 PM 07/11/14 All times are local (Market data is delayed by at least 15 minutes).

sykes enterprises inc (SYKE) Snapshot

Open
$20.94
Previous Close
$21.08
Day High
$21.09
Day Low
$20.87
52 Week High
11/5/13 - $23.29
52 Week Low
08/6/13 - $16.57
Market Cap
924.6M
Average Volume 10 Days
262.3K
EPS TTM
$0.91
Shares Outstanding
43.9M
EX-Date
--
P/E TM
23.2x
Dividend
--
Dividend Yield
--
Current Stock Chart for SYKES ENTERPRISES INC (SYKE)

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sykes enterprises inc (SYKE) Details

Sykes Enterprises, Incorporated and its subsidiaries provide outsourced customer contact management solutions and services in the business process outsourcing arena primarily in the United States, Canada, Latin America, Australia, the Asia Pacific Rim, Europe, the Middle East, and Africa. The company’s customer care services comprise product information requests, describing product features, activating customer accounts, resolving complaints, cross-selling/up-selling, handling billing inquiries, changing addresses, claims handling, ordering/reservations, prequalification and warranty management, and providing health information and roadside assistance. Its services also consist of technical support services, such as handling inquiries regarding hardware, software, communications services, communications equipment, Internet access technology, and Internet portal usage; and customer acquisition services comprising inbound up-selling of its clients’ products and services. The company delivers its customer contact management services through phone, e-mail, social media, text messaging, and chat. In addition, it provides various enterprise support services, including technical staffing and outsourced corporate help desk services. Further, the company offers fulfillment services consisting of multilingual sales order processing through the Internet and phone, payment processing, inventory control, product delivery, and product returns handling. It serves Fortune 1000 companies, medium-sized businesses, and public institutions primarily in the communications, financial services, technology/consumer, transportation and leisure, healthcare, and other vertical industries. Sykes Enterprises, Incorporated was founded in 1977 and is headquartered in Tampa, Florida.

47,900 Employees
Last Reported Date: 02/20/14
Founded in 1977

sykes enterprises inc (SYKE) Top Compensated Officers

Chief Executive Officer, President and Execut...
Total Annual Compensation: $625.0K
Executive Vice President and General Manager ...
Total Annual Compensation: $400.0K
General Counsel, Executive Vice President and...
Total Annual Compensation: $306.3K
Chief Information Officer and Executive Vice ...
Total Annual Compensation: $289.8K
Compensation as of Fiscal Year 2013.

sykes enterprises inc (SYKE) Key Developments

Sykes Enterprises Inc. Announces Board Changes

Lorraine Lutton, president of St. Joseph's Hospital, and William Muir, chief operating officer of Jabil Circuit Inc., are the newest members of the board of directors of Sykes Enterprises Inc. Lutton and Muir were elected to the board during Sykes' annual meeting on May 20, 2014. They took seats vacated by two longtime Sykes directors, H. Parks Helms and Dr. Linda McClintock-Greco, who retired from the board. In addition to serving as the top executive at St. Joseph's, the hospital in Tampa Bay based on number of beds, Lutton is Hillsborough County market leader for BayCare Health System.

Sykes Enterprises, Incorporated Reports Unaudited Consolidated Earnings Results for the First Quarter Ended March 31, 2014; Provides Consolidated Earnings Guidance for the Second Quarter Ending June 30, 2014; Provides Consolidated Earnings Guidance for the Second Half and Full Year Ending December 31, 2014

Sykes Enterprises, Incorporated reported unaudited consolidated earnings results for the first quarter ended March 31, 2014. For the quarter, the company reported revenues of $324.4 million increased $23.2 million, or 7.7%, from $301.2 million in the comparable quarter last year. On a constant currency basis, first quarter 2014 revenues increased 10.7% comparably, driven largely by the expansion of new and existing client programs across the communications, financial services, travel and technology verticals. Income from operations was $14,478,000 compared to $9,877,000 last year. Income before income taxes was $14,873,000 compared to $9,718,000 last year. Net income was $10,313,000 or $0.24 per basic and diluted share compared to $6,518,000 or $0.15 per basic and diluted share last year. Net cash provided by operating activities was $16,156,000 compared to net cash used in operating activities of $12,813,000 last year. Capital expenditures were $11,706,000 compared to $13,066,000 last year. Non-GAAP income from operations was $18,580,000 compared to $15,005,000 last year. Income from operations, net of taxes was $10,313,000 or $0.24 per diluted share compared to $6,518,000 or $0.15 per diluted share last year. Non-GAAP income from operations, net of taxes, per diluted share was $0.30 compared to $0.23 per diluted share last year. The company still expects consolidated second-half 2014 revenues, operating margins and diluted earnings per share to be greater than the first-half of 2014. For the second quarter ending June 30, 2014, considering the factors, the company anticipates revenues in the range of $320.0 million to $325.0 million, effective tax rate of approximately 25%, on a non-GAAP basis, an effective tax rate of approximately 29%, diluted earnings per share in the range of $0.18 to $0.20, non-GAAP diluted earnings per share in the range of $0.25 to $0.27 and capital expenditures in the range of $12.0 million to $14.0 million. For the full year ending December 31, 2014, the company anticipates revenues in the range of $1,320.0 million to $1,335.0 million, effective tax rate of approximately 26%, on a non-GAAP basis, an effective tax rate of approximately 28%, diluted earnings per share in the range of $1.20 to $1.29, non-GAAP diluted earnings per share in the range of $1.45 to $1.54 and capital expenditures in the range of $45.0 million to $50.0 million.

Sykes Enterprises, Incorporated, Annual General Meeting, May 20, 2014

Sykes Enterprises, Incorporated, Annual General Meeting, May 20, 2014., at 08:00 Eastern Daylight. Location: Florida Museum of Photographic Arts. Agenda: To elect three directors to hold office until the 2017 annual meeting of shareholders and one director to hold office until the 2015 annual meeting of shareholders; to hold a shareholder advisory vote on executive compensation; to ratify the appointment of Deloitte & Touche LLP as independent auditors of the company; and to transact any other business as may properly come before the annual meeting.

 

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Valuation SYKE Industry Range
Price/Earnings 22.0x
Price/Sales 0.7x
Price/Book 1.4x
Price/Cash Flow 9.3x
TEV/Sales 0.5x
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