Last $63.92 USD
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As of 8:10 PM 09/16/14 All times are local (Market data is delayed by at least 15 minutes).

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08/4/14 - $68.24
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teleperformance (TLPFF) Details

Teleperformance S.A. provides outsourced multichannel customer experience management services to corporations and administrative bodies worldwide. The company offers customer care services, including new product/service sales/subscriptions, billing explanation or payment application, technical assistance, proactive outreach, and problem solving/complaint handling services. It provides technical support services for various products, such as office/home automation, including hardware, peripherals, software, and networking; electronic banking, such as point-of-sale terminals and cash registers; and servers and networks covering diagnostics, repairs, and updates, as well as for company-specific professional applications. The company also offers sales services comprising lead generation and appointment scheduling, data verification services, cross-selling and up-selling, customer retention and loyalty management, win-back programs and surveys, and collections and accounts receivable management. In addition, it provides contact center on demand solutions; and face to face contact center solutions for governments, private organizations, and utility companies, as well as operates e-performance, which allows organizations to engage, interact, and connect their brand with customers in various social media channels. Further, the company Internet Interactions and accounts receivables management services to companies in various sectors. As of December 31, 2013, it operated approximately 110,000 computerized workstations and approximately 229 contact centers in 46 countries; and managed programs in approximately 63 different languages and dialects on behalf of international companies operating in various sectors. Teleperformance S.A. was founded in 1978 and is headquartered in Paris, France.

148,571 Employees
Last Reported Date: 02/28/14
Founded in 1978

teleperformance (TLPFF) Top Compensated Officers

Chief Executive Officer, Director, Chief Exec...
Total Annual Compensation: €1.4M
Founder, Chairman of the Board, Managing Dire...
Total Annual Compensation: €3.8M
Compensation as of Fiscal Year 2013.

teleperformance (TLPFF) Key Developments

Teleperformance S.A. Announces Consolidated Earnings Results for the First Half Ended June 30, 2014; Raises Earnings Guidance for the Full Year 2014

Teleperformance S.A. announced consolidated earnings results for the first half ended June 30, 2014. For the period, the company reported revenues of €1,245 million, operating profit of €89 million, profit before taxes of €84 million, net profit of €57 million or €1 per diluted share, net cash flow from operating activities of €91 million, acquisition of intangible assets and property, plant and equipment of €77 million compared to the revenues of €1,196 million, operating profit of €83 million, profit before taxes of €79 million, net profit of €53 million or €0.94 per diluted share, net cash flow from operating activities of €69 million, acquisition of intangible assets and property, plant and equipment of €57 million for the same period a year ago. Net free cash flow is €14.5 million versus €12.1 million a year ago. The company has a significant increase in net capital expenditure compared to last year. EBITA before non-recurring items was €100.2 million compared to €95.9 million a year ago. Given the good first-half performance, the company has raised its full-year 2014 like-for-like revenue growth target to more than +7%. In addition, based on the consolidation of Aegis USA Inc., scheduled for the third quarter pending regulatory approval, and the first-half performance, the Group is also raising its annual target for EBITA before non-recurring items to more than 9.7%.

Aegis Business Group, Inc., Teleperformance S.A. - M&A Call

To discuss Teleperformance's definitive agreement to acquire Aegis USA Inc

Teleperformance Opens New Call Center in Mexico

Teleperformance has opened a new call center in Mexico. The USD 6 million facility will employ an initial 1,000 people and will become the 18th contact center to be operated by the firm in the country. Teleperformance chose San Andrés Cholula, a suburb of Puebla city, as the site because of its large student population and the large number of people who speak English.


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Valuation TLPFF Industry Range
Price/Earnings 19.8x
Price/Sales 1.1x
Price/Book 1.8x
Price/Cash Flow 10.9x
TEV/Sales 0.9x

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