Last $28.71 USD
Change Today +0.17 / 0.60%
Volume 93.1K
TTEC On Other Exchanges
As of 8:10 PM 07/11/14 All times are local (Market data is delayed by at least 15 minutes).

teletech holdings inc (TTEC) Snapshot

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07/1/14 - $29.97
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teletech holdings inc (TTEC) Details

TeleTech Holdings, Inc., together with its subsidiaries, provides customer engagement management solutions in the United States and internationally. The company operates in four segments: Customer Management Services, Customer Growth Services, Customer Technology Services, and Customer Strategy Services. The Customer Management Services segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environment. The Customer Growth Services segment provides the technology-enabled sales and marketing solutions, including acquired assets of the digital marketing business. The Customer Technology Services segment offers system integration, and hosted and managed technology offerings comprising acquired assets of TSG. The Customer Strategy Services segment provides the customer experience strategy and data analytics offerings. The company serves automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.

41,000 Employees
Last Reported Date: 05/5/14
Founded in 1982

teletech holdings inc (TTEC) Top Compensated Officers

Chairman and Chief Executive Officer
Total Annual Compensation: $1.0
Chief Administrative & Financial Officer, Pri...
Total Annual Compensation: $375.0K
Chief Operating Officer and Executive Vice Pr...
Total Annual Compensation: $370.5K
Executive Vice President of Customer Strategy...
Total Annual Compensation: $398.6K
Chief Sales Officer and Executive Vice Presid...
Total Annual Compensation: $350.0K
Compensation as of Fiscal Year 2013.

teletech holdings inc (TTEC) Key Developments

TeleTech Holdings, Inc. Opens New Customer Experience Center Near Little Rock, AR

TeleTech Holdings Inc. announced a new customer experience center in Sherwood, AR, which will create more than 250 jobs in the surrounding area. The center will officially open its doors in July 2014, and is now hiring for a variety of jobs serving TeleTech's clients in the healthcare industry. TeleTech's new center, located in the Wildwood Centre & Medical Tower, will represent a nationally-recognized, public health insurance client, and therefore is seeking prospective job applicants with life and healthcare licenses.

TeleTech Holdings Opens New Customer Experience Center in Paducah, Kentucky

TeleTech Holdings Inc. announced that it is hiring ahead of opening of a customer experience center in Paducah, Kentucky. The center, one of two local sites announced last year, will create more than 300 jobs supporting the healthcare industry. The company's new site, housed in a 30,000 square-foot building in the Paducah Commerce Park, will provide an array of customer experience and multi-channel communications services on behalf of a major health insurance company.

TeleTech Holdings Inc. Reports Unaudited Consolidated Earnings Results for the First Quarter Ended March 31, 2014; Reaffirms Earnings Guidance for the Year 2014

TeleTech Holdings Inc. reported unaudited consolidated earnings results for the first quarter ended March 31, 2014. For the quarter, the company reported GAAP revenue of $302.2 million compared to $288.4 million in the first quarter of 2013. Non-GAAP basis, revenue was $315.9 million. This represents a 10.1% growth rate over the prior year period, of which 83% was organic. Non-GAAP EBITDA increased 24.6% to $45.0 million, or 14.2% of adjusted revenue. This compares to $36.1 million or 12.6% of revenue in the year ago quarter. GAAP income from operations was $24.4 million compared to $23.0 million in the first quarter of 2013. GAAP fully diluted earnings per share attributable to TeleTech shareholders increased to $0.40 from $0.34 for the same period last year. Non-GAAP fully diluted earnings per share increased approximately 30% to $0.42 from $0.32 in the prior year period. Cash flow from operations was $13.5 million compared to $6.5 million in the first quarter 2013. Capital expenditures were $15.1 million compared to $4.1 million in the first quarter 2013. Income before income taxes was $24.179 million against $20.994 million a year ago. Net income was $21.303 million against $18.603 million a year ago. Net income attributable to company stockholders was $20.218 million against $17.961 million a year ago. EBIT was $24.273 million against $21.548 million a year ago. EBITDA was $37.443 million against $32.103 million a year ago. Non-GAAP net income attributable to company stockholders was $21.307 million against $17.233 million a year ago. Non-GAAP operating income increased 21% to $28.7 million. The increase in Capital expenditure is due to the timing of several projects initiated last year and into this year. The company reaffirmed earnings guidance for the year 2014. For the year 2014, the company's year-over-year revenue growth estimated between 4% and 6% from $1.240 to $1.260 billion, reflecting an expected 2% adverse impact from foreign exchange translation. Operating margin range estimated between 8.75% and 9.0% (before asset impairment, restructuring or acquisition-related charges), but including an incremental $12 to $14 million investment in sales, and research and development. Capital expenditures expected to be in the range of $55 million and $65 million with 70% expected for growth initiatives.


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Valuation TTEC Industry Range
Price/Earnings 21.3x
Price/Sales 1.2x
Price/Book 3.1x
Price/Cash Flow 12.0x
TEV/Sales 1.0x

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