Businessweek

ACI Worldwide, Inc. engages in the development, marketing, installation, and support of a line of software products and services primarily focused on facilitating electronic payments. The company also distributes, or acts as a sales agent for software developed by third parties. These products and services are used principally by financial institutions, retailers and electronic payment processors, both in domestic and international markets. Most of its products are sold and supported through distribution networks covering three geographic regions – the Americas, Europe/the Middle East/Africa and Asia/Pacific. Each distribution network has its own sales force that it supplements with independent reseller and/or distributor networks. The company’s products are marketed under the ACI Worldwide and ACI Payment Systems brands. Strategy The company’s strategy allows it to deliver a payment system that supports any payment type, device or channel globally. Its strategy is to migrate customers to its next generation products. Products The company’s integrated suite of software products and hosted services deliver a range of solutions for payments processing, card and merchant management, online banking, mobile, branch and voice banking, fraud detection and trade finance. The company serves three primary market audiences, including financial institutions, including national, regional and global banks, community banks, and credit unions; processors; and retailers. The company’s products cover various different domains within the payments and banking marketplace: Online Banking and Cash Management: The management of payments and cash flows across accounts globally through the online or mobile channel; Branch: The management and processing of monetary, non monetary, sales and account origination financial transactions; Trade Finance: The management of all trade related transaction types, both traditional trade and open account instruments with the ability for end users to view and track those transactions through the online channel; Community Financial Services: The online and mobile banking and payment systems, and security solutions that service community banks and credit unions; Retail Banking Payments: The company provides the software to support in house issuance of payment instruments (card, tokens and virtual cards) and the management of a consumer payment from transaction acquiring all through the lifecycle within the banking system to settlement; which it splits into Payments Processing, and Card and Merchant Management; Wholesale Banking Payments: The management of primarily corporate payments and messages through their lifecycle, including RTGS payments, ACH payments, and SWIFT transactions; Merchant Retail: The management of a consumer payment within a merchant retailer and supporting services, such as the management of store and gift card and loyalty programs; Payment Fraud Management: The securing of payments against fraud and money laundering; and Payment Infrastructure: The tools and infrastructure to operate and optimize the payments system. Online Banking and Cash Management, Branch and Trade Finance Within the Online Banking and Cash Management, Branch & Trade domain, the company has the following products: ACI Enterprise Banker is an Internet-based business banking product for financial institutions, including banks, brokerage firms and credit unions and can be flexibly packaged for small, medium and large business customers. This product provides these customers with electronic payment initiation capability, information reporting, and various other payment related services that allow the business customer to manage all its banking needs via the Internet. With its partner mShift, the company demonstrated a prototype that supports tablets, such as the iPad. ACI Global Banker provides single-window access to corporate cash management, trade finance, FXservices, reporting and data exchange. Global Banker supports single-window, Single Sign-On access to a bank’s corporate Internet banking platform. This enterprise-wide, multi-country, multi-language, multi-currency