Businessweek

America Móvil, S.A.B. de C.V. provides telecommunications services primarily in the United States, Latin America, and the Caribbean. The company’s telecommunications services include mobile and fixed voice services, mobile and fixed data services, Internet access, and paid TV, as well as other related services. Operations MEXICO WIRELESS OPERATIONS The company offers wireless services and products in Mexico through its subsidiary, Radiomóvil Dipsa, S.A. de C.V., which operates under the name Telcel. It also offers yellow pages directory services in Mexico through Anuncios en Directorios, S.A. de C.V. and publishing services through Editorial Contenido, S.A. de C.V. As of December 31, 2011, the company had approximately 65.7 million cellular subscribers. Services and Products Voice Services and Products Telcel offers wireless voice and data services under various service plans to meet the needs of various user segments. The plans are either ‘postpaid’, where the customer is billed monthly for the previous month, or ‘prepaid’, where the customer pays in advance for a specified volume of use over a specified period. Telcel offers international roaming services to its subscribers through the networks of cellular service providers with which Telcel has entered into international roaming agreements worldwide. In Mexico, Telcel also provides global system for mobile communications (GSM) and third generation (3G) roaming services to customers of Telcel’s international roaming partners. Data Services Telcel offers data services, including short message services (SMS), multimedia messaging service (MMS), premium SMS and premium MMS, mobile entertainment services, data transmission, email services, and Internet services, such as Web browsing, instant messaging, content streaming, and interactive applications. Telcel also offers data services through roaming service agreements. Handsets and Accessories Telcel offers various products as complements to its wireless services, including handsets, smartphones, broadband cards and tablets, and accessories, such as chargers, headsets, belt clips, and batteries. Other Services and Products In addition, Telcel offers other wireless services, such as two wave services, PC and wireless security services; machine to machine services; and Oficina Móvil Telcel, a service suite designed to provide companies productivity-improving applications, video calls, and mobile banking. The company’s Internet content portal, Ideas, offers or is developing a range of services and content, such as video, music, radio, online gaming, and applications. Telcel also has a loyalty rewards program, ‘Círculo Azul’, which offers postpaid customers points that could be redeemed for handsets and other goods or services provided by third parties. Sales and Distribution Telcel markets its wireless services and products primarily through exclusive distributors located throughout Mexico, who sell Telcel’s services and products, including handsets, postpaid plans and prepaid cards, through approximately 42,331 points of sale and receive commissions. In addition, Telcel’s company-owned retail stores offer one-stop shopping for various wireless services and products. As of December 31, 2011, Telcel owned and operated 285 customer sales and service centers throughout Mexico. Competition Telcel’s principal competitors in Mexico include Iusacell and Telefónica, S.A. (Telefónica). Telcel also competes with Nextel in various regions. Directory Services and Products Print Directories The company offers two types of printed yellow pages directories, such as a complete yellow pages book and a community directory. It also publishes and distributes white pages directories. Basic listing in its yellow pages directories includes the name, address, and telephone number of the business according to its classification. In addition, the company sells paid advertising space on an annual basis in its yellow pages directories and offers various advertising options to its clients. Internet Directory The company, through its Sección Amarilla USA, LLC’s business, provides a range of a