Businessweek

data services, including SMS, MMS, Premium SMS and Premium MMS, mobile entertainment services, data transmission, Internet browsing, and email services. The company also offers various products as complements to its wireless service, including handsets and smart phones, and accessories, such as chargers, headsets, belt clips, batteries, broadband cards, and netbooks. In addition, it offers other wireless services, such as push-to-talk services in Peru. Fixed Line Services and Products The company offers fixed line voice services, including local and long-distance services; data services, including data administration and hosting services; broadband services; and Pay TV services to both corporate and residential customers under various plans to meet the needs of different user segments. Competition In Ecuador, the company’s principal wireless competitor includes Otecel (Movistar); and its principal fixed-line competitors include Setel (Grupo TV Cable) and Corporación Nacional de Telecomunicaciones. In Peru, its principal wireless competitor includes Movistar Perú; and its principal fixed-line competitors include Telefónica del Perú, Telefónica Multimedia (TV), DirecTV, and Americatel Perú. CENTRAL AMERICA OPERATIONS The company offers wireless, fixed line voice, broadband, Pay TV, and directory services and products under the Claro brand through its subsidiaries, Compañía de Telecomunicaciones de El Salvador (CTE) (CTE), S.A. de C.V.; CTE Telecom Personal, S.A. de C.V.; Telecomunicaciones de Guatemala, S.A. (Telgua); Empresa Nicaragüense de Telecomunicaciones, S.A. (Enitel); Servicios de Comunicaciones de Honduras, S.A. de C.V. (Sercom Honduras); Amov Telecom, S.A. de C.V.; Claro CR Telecomunicaciones S.A. (Claro Costa Rica); and Claro Panamá, S.A. (Claro Panamá). The company operates as a wireless telecommunications services provider in Nicaragua, El Salvador, Guatemala, Honduras, and Panama. The company acquired Digicel Honduras, S.A. de C.V’s (Digicel Honduras) operations in 2011. The company has changed Digicel Honduras’ legal name to Amov Telecom, S.A. de C.V. (Amov Telecom). As of December 31, 2011, the company had approximately 12.9 million wireless subscribers. It also had approximately 2.4 million fixed line subscribers, 0.5 million broadband subscribers, and 0.7 million Pay TV subscribers. Services and Products Wireless Services and Products The company offers wireless voice and data services under various plans to meet the needs of different user segments. The plans are either ‘postpaid’, where the customer is billed monthly for the previous month, or ‘prepaid’, where the customer pays in advance for a specified volume of use over a specified period. The company also offers international roaming services to its subscribers through the networks of cellular service providers with which it has entered into international roaming agreements worldwide, and it provides GSM and 3G roaming services to customers of its international roaming partners. It offers data services, including SMS, MMS, Premium SMS and Premium MMS, mobile entertainment services, data transmission, Internet browsing, and email services. The company also offers various products as complements to its wireless service, including handsets and smart phones, and accessories, such as chargers, headsets, belt clips, batteries, broadband cards, and netbooks. In addition, it offers other wireless services, such as push-to-talk services. Fixed Line Services and Products The company offers fixed line voice services, including local and long-distance services; data services, including data administration and hosting services; broadband services; and Pay TV services to both corporate and residential customers under various plans to meet the needs of different user segments. Competition In El Salvador, the company’s principal wireless competitors include Tigo, Telefónica de El Salvador, Intelfon, and Digicel de Honduras, S.A.; and its principal fixed-line competitor includes Amnet. In Guatemala, the company’s principal wireless competitors include Tigo and Movistar. In Honduras, its principal wireless competitors