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Company Description

Contact Info

1000 Park Drive

Lawrence, PA 15055

United States

Phone: 724-746-5500

Fax:

Black Box Corporation, a technology solutions provider, designs, builds, manages, and secures their IT infrastructure. The company participates in the worldwide communications and network infrastructure markets. Services are distributed to these markets primarily through value-added resellers, manufacturers, system integrators, and other technical services companies. Products similar to those sold by the company are distributed through direct marketing manufacturers, mass merchandisers, ‘big box’ retailers, Web retailers, and others. Products and Services Platforms Products Platform The company’s products platform includes global sales and distribution, free 24/7/365 technical support, custom solutions, same-day delivery, lifetime warranties, quality control, global product management, and sourcing. The products offered through the platform include IT infrastructure, specialty networking, multimedia, and keyboard/video/mouse switching. The company sells data networking products through its catalog, Website, and direct sales. It utilizes a network of original equipment manufacturers and suppliers worldwide. Services Platform The company’s services platform includes engineering and design, network operations centers, technical certifications, local and national sales teams, remote monitoring, on-site service teams, and technology partner centers of excellence, including dedicated sales and engineering resources. The primary services offered through this platform include communications lifecycle services, unified communications, data infrastructure, managed services, structured cabling, video/AV services, in-building wireless, and data center services. The company is engaged in the design, sale, and/or installation of new communications and network infrastructure systems; and the support of existing systems and moves, adds and changes (MAC work). The company serves government clients. Through its network of local offices and network operations centers, the company could provide clients with both on-site and remote services. Customers and Distribution The company has built a client base that ranges from small organizations to various largest corporations and institutions. Its clients participate in various industries, including government, healthcare, business services, manufacturing, retail, technology, banking, and others. The company has a team of approximately 300 direct sales people worldwide. Strategy The company’s strategy is based on various core beliefs about its clients and the markets that it serves, such as enablement, independence, interoperability, and innovation. Its overall business growth strategy includes four areas of focus, such as strengthening and expanding its portfolio of high-value communication solutions; utilizing centralized expertise with local skills and relationships; realigning organizational structure and incentives; and implementing a consistent and comprehensive market penetration approach. History Black Box Corporation was founded in 1976. The company was incorporated in Delaware in 1976.

 

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